What to do if iMac/MacBook won’t boot past Apple logo?

Posted by Katrina to Mac Data Recovery on November 14th, 2018

Summary: iMac/MacBook won’t boot past Apple logo and progress bar? Didn’t back up? Just download iBoysoft Mac Data Recovery to recover data from unbootable Mac computer and go ahead to fix the problem.

Mac computers is faster, more user-friendly, safe, organized and simple-to-use compared to its competitors in the market. But nonetheless, just like all computers, Macs are susceptible to a number of errors that stop them from booting up correctly. When your iMac/MacBook won’t boot past Apple logo or Mac stuck on loading/login screen, you can’t access the Mac machine or all data stored on the Mac. In this tutorial we look at the steps you need to take when your Mac won’t boot past Apple logo.

Back up first

The first step in dealing with a boot failure is to save your data. If you don't make a current backup, please back up before doing anything else as data is so easy to be overwritten if you do any operation on the Mac. In this situation, you can boot into Recovery Mode and then restore data from Time Machine. But if you can't find Time Machine fails to back up recent data unfortunately, you can still recover lost data with the help of professional data recovery software.

Here recommend free Mac Data Recovery - iBoysoft Mac Data Recovery. It is able to recover data from unbootable Mac computer, recover Time Machine backups, recover data from failed internal Mac hard drive, recover data from unmountable APFS boot volume, as well as from unmountable Macintosh HD, unreadable, inaccessible APFS external hard drives, USB drives, SD cards, Pen drives and much more. It is compatible with macOS Mojave 10.14/High Sierra 10.13/Sierra 10.12/10.11/10.10/10.9/10.8/10.7.

Download iBoysoft Data Recovery

Step 1: Download above iBoysoft Mac Data Recovery on another Mac computer.

Step 2: Install and launch iBoysoft Mac Data Recovery.

Step 3: Click iBoysoft Data Recovery on menu bar and then select "Create Boot Drive".

iBoysoft Dat Recovery create bootable drive

Step 4: Insert USB drive into your Mac computer.

iBoysoft Dat Recovery create bootable drive

Step 5: Follow the wizard to create a bootable recovery drive.

iBoysoft Dat Recovery create bootable drive

iBoysoft Dat Recovery create bootable drive

Step 6: After that, please insert iBoysoft Mac Data Recovery bootable USB drive into the unbootable Mac computer and start unbootable Mac computer.

iBoysoft Dat Recovery create bootable drive

Step 7: Select iBoysoft Mac Data Recovery from boot option.

Step 8: Follow the wizard to scan data from the unbootable Mac computer.

Fix 1: Check the power connection

Check the power is on and your iMac/MacBook is correctly plugged in. If possible, change a power cable or try a different power adapter. If your mac is a laptop, it’s not necessary to boot immediately the moment after you plug it in. Just give it a few moments after plugging it in and then turn it on.

Fix 2: Disconnect all third-party peripherals

Often it could be that one of third-party peripherals gets you Mac into trouble. Please shut you’re your Mac and disconnect all wired and wireless peripherals attached to your Mac computer, such as printers, USB hub, etc.

Fix 3: Perform a power cycle

If you don't hear the chime or any sign of life when you boot up, you should perform a special power cycle. On your Mac, you need to uplug the power cable and hold hold down the Power button for about 10 seconds. Without releasing the Power button connect the power cable. Wait 10 more seconds holding it and then start your Mac in a normal way.

Fix 4: Run Disk Utility in Recovery Mode

If your Mac is booting but the operating system is unable to loading up, you may have a corrupted startup drive. Fortunately, it's possible to repair the disk in Recovery Mode.

Step 1: Boot your Mac into Recovery Mode: hold down Command + R keys immediately after pressing the power button to turn on your Mac, release the keys until you see the Apple logo.

Step 2: From the macOS Utilities menu, select Disk Utility.

Step 3: Select the startup disk and click First Aid on the top menu bar

Step 4: Click Done and restart your Mac.

Fix 5: Reset your Mac’s PRAM and NVRAM

Step 1: Press and hold Power button for a few minutes till Mac turns off.

Step 2: Wait a few seconds and press Power button to turn on Mac.

Step 3: Hold Command+Option+P+R keys while booting Mac to reset NVRAM.

Step 4: Reboot computer again to see if the Mac computer can boot into macOS Mojave.

Fix 6: Reset the System Management Controller (SMC)

When you Mac sleeps or shuts down unexpectedly and you can't boot it, you can try resetting the System Management Controller (SMC).

If the battery is non removable:

Step 1: Shut down Mac and plug in the power cord.

Step 2: Press Shift-Control-Option, then press Power button.

Step 3: Hold the keys for about 10 seconds.

Step 4: Release the keys.

Step 5: Press Power as you would normally start your Mac.

If the battery is removable:

Step 1: Unplug your MacBook Pro from the power supply.

Step 2: Remove its battery.

Step 3: Press and hold down the Power button for 5 seconds.

Step 4: Release the Power button.

Step 5: Place the battery back in.

Step 6: Re-connect to the power supply.

Step 7: Press the Power button to boot your MacBook Pro.

On Mac desktop computers

Step 1: Unplug the power cable.

Step 2: Give it 15 seconds.

Step 3: Plug the cable back in.

Step 4 :Wait 5 more seconds and press Power again.

Fix 7: Start the computer in Safe Mode

When starting the Mac in Safe Mode, the system will certain verifies your startup disk and attempts to repair directory issues. To boot boot up your Mac in Safe Boot, you need to shut the Mac down and start it up while holding down Shift. Release the Shift key when you see the login window. If your Mac loads successfully in Safe Mode, try restarting without pressing any keys.

Fix 8: Erase and reinstall macOS

If the solutions above cannot fix the boot failure, you have to reinstall macOS. The operation will erase the whole startup drive, please make sure you have backed up.

Step 1: Boot your Mac to Recovery Mode.

Step 2: Select Disk Utility from the macOS Utilities menu.

Step 3: Select the startup disk from the side bar.

Step 4: Click on Erase from the top.

Step 5: Setup the required information to reformat the disk and click Done when finished.

Step 6: Go back to macOS Utilities screen and select Reinstall macOS.

Fix 9: Use Apple Hardware Test

If you are unable to erase the boot drive, there might be some hardware malfunctions on the drive. You can use Apple Hardware Test to help determine whether the startup disk is physically damaged. To know the method, please refer to: https://support.apple.com/en-us/HT201257. If your Macintosh has hardware problems, you should send it to local repair center.

Still have questions?

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How to fix a Mac stuck on loading/login screen without losing data?

How to fix a Mac stuck on loading/login screen without losing data?

Posted by Katrina to Mac Data Recovery on October 23rd, 2018

Mac won't boot/turn on/start, what to do? Just follow this guide to bring your Mac computer back to life. But if you worry about data loss, please download iBoysoft Mac Data Recovery to recover lost data from unbootable Mac computer.

When your Mac stuck on loading/login screen, there is nothing much you can do with the operating system to diagnose and fix the problem. But it is not the end of the world, you still have great chances to fix the issue without the help of technicians. Here is what to do if your Mac won't boot/turn on/start.

Solution 1: Check your power connection.

The first guess should be your Mac computer is run out of battery. Ensure that your Mac is plugged in correctly and the power is on. Secondly, it may be the fault of the power cable or adapter. You can find a power cable or an adapter that fits your machine and try it to see if that fix the problem. If not, you can try the following solutions.

Solution 2: Check the display

If you are using desktop on Mac, it could be a problem with your display. Press the Caps Lock to see if it lights on. If it glows, then your display is probably off. Please check all its cable are connected seated and disconnect all peripherals if necessary.

Solution 3: Perform the special power cycle

After the above checks, if your Mac still won't start normally, you can try to reboot your Mac in a special mode, named "special power cycle".

1. Unplug the power cable.

2. Hold down the Power button for about 10 seconds.

3. Without releasing the Power button connect the power cable.

4. Wait 10 more seconds holding it.

5. Let go of a button and start your Mac in a normal way.

Solution 4: Try Recovery Mode

Assuming your Mac is booting up but the operating system isn't loading properly, the system drive may be corrupted. Fortunately, if you boot into Recovery Mode, it's possible to restore lost files from Time Machine, repair the corrupted Mac's disk in Disk Utility or reinstall the macOS.

How to enter the Recovery Mode?

To access the Recovery Mode, make sure your Mac is off. If the Mac stuck on white or grey screen, just hold down the Mac's power button for several seconds until it gives up. Then restart your Mac and immediately press and hold Command + R when you hear the Mac's startup sound. Don't release the keys until you see Apple logo.

Restore files from Time Machine

1. In the macOS Utilities windows, click Time Machine.

2. From Time Machine window, select the image file that needs to be restored.

3. Once the file is selected, then click on Restore.

Use Disk Utility in Recovery Mode

1. Press and hold the Command and R keys while tapping the power button to start your computer.

2. From the macOS Utilities menu, select Disk Utility.

3. Select the startup disk or partition.

4. Click on First Aid on the top. Wait until the fixing process finished.

5. Click Done and restart your Mac.

Reinstall the macOS

If Disk Utility can't repair the disk, you need to reinstall the macOS. The reinstallation process will erase all data on the Mac computer, so please back up firstly. If unfortunately, you didn't back up with Time Machine or Time Machine failed to update backups. You can use iBoysoft Mac Data Recovery to recover lost from unbootable Mac computer.

iBoysoft Mac Data Recovery is a free Mac data recovery software that is able to recover Time Machine backups, recover data from failed internal Mac hard drive, recover data from unmountable APFS boot volume, as well as from unmountable Macintosh HD, unreadable, inaccessible APFS external hard drives, USB drives, SD cards, Pen drives and much more. It is compatible with macOS Mojave/High Sierra/Sierra and OS X.

Download iBoysoft Data Recovery

Step 1: Recover data with iBoysoft Mac Data Recovery.

1. Download iBoysoft Mac Data Recovery zip file to an external hard drive. Unzip it to the root directory.

2. Reboot Mac into Recovery Mode: hold down Command + R keys immediately after pressing the power button to turn on your Mac, release the keys until you see the Apple logo.

3. Plug the external hard drive to the Mac computer that gets stuck on loading or login screen.

4. At the macOS Utilities screen, click on Utilities menu from the top menu bar.

5. Choose Terminal from the drop-down list. This will launch Terminal app in Recovery Mode.

6. Type in mount |grep Volumes. Find the volume name of the external hard drive.

7. Type in /Volumes/xxx/iBoysoft\ Data\ Recovery.app/Contents/MacOS/iBoysoft\ Data\ Recovery, and press Enter/Return. Please replace xxx with the volume name of the external hard drive, such as Untitled. You will launch iBoysoft Data Recovery.

8. Select the unbootable Mac hard disk.

9. Click "Next". The program will start scanning for lost data.

Mac stuck on loading screen and data recovery

10. Preview the scanning results and choose what you want to recover.

11. Click "Recover" button to recover data from the unbootable Mac.

Step 2: Erase the startup disk in Recovery Mode.

1. Boot your Mac to Recovery Mode.

2. Select Disk Utility from the macOS Utilities menu.

3. Select the startup disk from the side bar.

4. Click on Erase from the top.

5. Setup the required information to reformat the disk and click Done when finished.

6. Go back to macOS Utilities screen and select Reinstall macOS.

Solution 5: Boot up your Mac in Safe Boot

Solution 6: Reset the PRAM / NVRAM

NVRAM or PRAM stores the information about system settings, including system date and time, screen resolution, etc. If it get corrupted, you Mac won't boot as usual.

1. Press the Power (Eject) button.

2. Immediately press and hold down the Option (Alt) + Command + R + P keys together for 20 seconds (or until the screen goes all black and comes back to gray again, or you hear the startup sound (in some old models).

3. Release the keys simultaneously.

4. Wait while your Mac boots.

5. Get to System Preferences and re-configure the settings as needed.

Solution 7: Reset System Management Controller (SMC)

If none of these steps resolve the problem, resetting SMC is the last thing you should try. System Management Controller (SMC) is responsible for the power-operated components such as CPU fan, LEDs, etc. Resetting SMC can help to erase any corrupt information, and set the configurations by default.

On a MacBook Pro without Removable Battery

1. Shut down Mac and plug in the power cord.

2. Press Shift-Control-Option, then press Power button.

3. Hold the keys for about 10 seconds.

4. Release the keys.

5. Press Power as you would normally start your Mac.

On MacBook Pro with Removable Battery

1. Unplug your MacBook Pro from the power supply.

2. Remove its battery.

3. Press and hold down the Power button for 5 seconds.

4. Release the Power button.

5. Place the battery back in.

6. Re-connect to the power supply.

7. Press the Power button to boot your MacBook Pro.

On a desktop Mac or Mac Pro

1. Unplug the power cable.

2. Give it 15 seconds.

3. Plug the cable back in.

4. Wait 5 more seconds and press Power again.

Still have questions?

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======= [Solved] iMac/MacBook won't boot, what to do?

iMac/MacBook won't boot, what to do?

Posted by Katrina to Mac Data Recovery on October 23rd, 2018

Mac won't boot/turn on/start, what to do? Just follow this guide to bring your Mac computer back to life. But if you worry about data loss, please download iBoysoft Mac Data Recovery to recover lost data from unbootable Mac computer.

When your Mac stuck on loading/login screen, there is nothing much you can do with the operating system to diagnose and fix the problem. But it is not the end of the world, you still have great chances to fix the issue without the help of technicians. Here is what to do if your Mac won't boot/turn on/start.

Solution 1: Check your power connection.

The first guess should be your Mac computer is run out of battery. Ensure that your Mac is plugged in correctly and the power is on. Secondly, it may be the fault of the power cable or adapter. You can find a power cable or an adapter that fits your machine and try it to see if that fix the problem. If not, you can try the following solutions.

Solution 2: Check the display

If you are using desktop on Mac, it could be a problem with your display. Press the Caps Lock to see if it lights on. If it glows, then your display is probably off. Please check all its cable are connected seated and disconnect all peripherals if necessary.

Solution 3: Perform the special power cycle

After the above checks, if your Mac still won't start normally, you can try to reboot your Mac in a special mode, named "special power cycle".

1. Unplug the power cable.

2. Hold down the Power button for about 10 seconds.

3. Without releasing the Power button connect the power cable.

4. Wait 10 more seconds holding it.

5. Let go of a button and start your Mac in a normal way.

Solution 4: Try Recovery Mode

Assuming your Mac is booting up but the operating system isn't loading properly, the system drive may be corrupted. Fortunately, if you boot into Recovery Mode, it's possible to restore lost files from Time Machine, repair the corrupted Mac's disk in Disk Utility or reinstall the macOS.

How to enter the Recovery Mode?

To access the Recovery Mode, make sure your Mac is off. If the Mac stuck on white or grey screen, just hold down the Mac's power button for several seconds until it gives up. Then restart your Mac and immediately press and hold Command + R when you hear the Mac's startup sound. Don't release the keys until you see Apple logo.

Restore files from Time Machine

1. In the macOS Utilities windows, click Time Machine.

2. From Time Machine window, select the image file that needs to be restored.

3. Once the file is selected, then click on Restore.

Use Disk Utility in Recovery Mode

1. Press and hold the Command and R keys while tapping the power button to start your computer.

2. From the macOS Utilities menu, select Disk Utility.

3. Select the startup disk or partition.

4. Click on First Aid on the top. Wait until the fixing process finished.

5. Click Done and restart your Mac.

Reinstall the macOS

If Disk Utility can't repair the disk, you need to reinstall the macOS. The reinstallation process will erase all data on the Mac computer, so please back up firstly. If unfortunately, you didn't back up with Time Machine or Time Machine failed to update backups. You can use iBoysoft Mac Data Recovery to recover lost from unbootable Mac computer.

iBoysoft Mac Data Recovery is a free Mac data recovery software that is able to recover Time Machine backups, recover data from failed internal Mac hard drive, recover data from unmountable APFS boot volume, as well as from unmountable Macintosh HD, unreadable, inaccessible APFS external hard drives, USB drives, SD cards, Pen drives and much more. It is compatible with macOS Mojave/High Sierra/Sierra and OS X.

Download iBoysoft Data Recovery

Step 1: Recover data with iBoysoft Mac Data Recovery.

1. Download iBoysoft Mac Data Recovery zip file to an external hard drive. Unzip it to the root directory.

2. Reboot Mac into Recovery Mode: hold down Command + R keys immediately after pressing the power button to turn on your Mac, release the keys until you see the Apple logo.

3. Plug the external hard drive to the Mac computer that gets stuck on loading or login screen.

4. At the macOS Utilities screen, click on Utilities menu from the top menu bar.

5. Choose Terminal from the drop-down list. This will launch Terminal app in Recovery Mode.

6. Type in mount |grep Volumes. Find the volume name of the external hard drive.

7. Type in /Volumes/xxx/iBoysoft\ Data\ Recovery.app/Contents/MacOS/iBoysoft\ Data\ Recovery, and press Enter/Return. Please replace xxx with the volume name of the external hard drive, such as Untitled. You will launch iBoysoft Data Recovery.

8. Select the unbootable Mac hard disk.

9. Click "Next". The program will start scanning for lost data.

Mac stuck on loading screen and data recovery

10. Preview the scanning results and choose what you want to recover.

11. Click "Recover" button to recover data from the unbootable Mac.

Step 2: Erase the startup disk in Recovery Mode.

1. Boot your Mac to Recovery Mode.

2. Select Disk Utility from the macOS Utilities menu.

3. Select the startup disk from the side bar.

4. Click on Erase from the top.

5. Setup the required information to reformat the disk and click Done when finished.

6. Go back to macOS Utilities screen and select Reinstall macOS.

Solution 5: Boot up your Mac in Safe Boot

Solution 6: Reset the PRAM / NVRAM

NVRAM or PRAM stores the information about system settings, including system date and time, screen resolution, etc. If it get corrupted, you Mac won't boot as usual.

1. Press the Power (Eject) button.

2. Immediately press and hold down the Option (Alt) + Command + R + P keys together for 20 seconds (or until the screen goes all black and comes back to gray again, or you hear the startup sound (in some old models).

3. Release the keys simultaneously.

4. Wait while your Mac boots.

5. Get to System Preferences and re-configure the settings as needed.

Solution 7: Reset System Management Controller (SMC)

If none of these steps resolve the problem, resetting SMC is the last thing you should try. System Management Controller (SMC) is responsible for the power-operated components such as CPU fan, LEDs, etc. Resetting SMC can help to erase any corrupt information, and set the configurations by default.

On a MacBook Pro without Removable Battery

1. Shut down Mac and plug in the power cord.

2. Press Shift-Control-Option, then press Power button.

3. Hold the keys for about 10 seconds.

4. Release the keys.

5. Press Power as you would normally start your Mac.

On MacBook Pro with Removable Battery

1. Unplug your MacBook Pro from the power supply.

2. Remove its battery.

3. Press and hold down the Power button for 5 seconds.

4. Release the Power button.

5. Place the battery back in.

6. Re-connect to the power supply.

7. Press the Power button to boot your MacBook Pro.

On a desktop Mac or Mac Pro

1. Unplug the power cable.

2. Give it 15 seconds.

3. Plug the cable back in.

4. Wait 5 more seconds and press Power again.

Still have questions?

30 Days Money Back Guarantee

Transactions Protected

High success rate of recovery

Free Technical Support