How to fix MacBook Pro/Air that won't accept correct password

By Connie | Posted to Home > Howto, updated on July 13th, 2021 |

You type the right password in the login box, but Mac says it's wrong and wants you to enter the password again. It's so ridiculous, right? Your Mac refuses to accept your correct password.

Take it easy. This article will help you. It offers proven ways to fix your Mac that won't accept the right password. Then, you can access your Mac normally again.

Mac won't accept correct password

Basic checks

Sometimes, your Mac cannot accept your correct password just because your keyboard is damaged. You can change a keyboard or use the keyboard on another Mac to make a confirmation.

Besides, you may have accidentally pressed the "caps lock" key. So, the upper and lower case of the characters you typed in may have been confused. Toggle the caps lock key and type your password again.

Mac won't accept correct password, what to do?

If you are sure your password is right but your Mac refuses to accept it, your Mac may have system-related issues. Usually, the following issues will lead to Mac's abnormal working like failing to accept your correct password.

  1. Kernel program incompatibility
  2. Operating system files damage
  3. File system errors of the startup disk

To enable your Mac back to normal and recognize your password again, you can try the following solutions.


NVRAM, non-volatile random-access memory, holds the information and settings about the state of the Mac for faster boot. PRAM stores similar information too.

Therefore, resetting NVRAM/PRAM may help you fix login problems. You just need to restart your Mac and press the Command + Option + P + R keys at the same time for about 20 seconds. Once your Mac reboot, you can enter your password again.

Note: For an Apple M1 Mac, NVRAM runs a test every time you start up your Mac. And it will reset automatically if there's a need.

2. Boot into Safe Mode

Safe Mode is a diagnostic mode of macOS. It only launches necessary programs and software during Mac startup. Booting your Mac into Safe Mode can check that if the third-party software prevents you from logging into your Mac or not.

To start up an Intel-based Mac into Safe Mode:

  • Hold down the Shift key when restarting your Mac.
  • Release the key when seeing the Apple logo and loading bar.

To boot up an Apple M1 Mac into Safe Mode:

  • Shut down your Mac and wait about 10 seconds to let it completely shut down.
  • Press down the power button until seeing the startup disks and Options.
  • Hold down the Shift key to enter into Safe Mode.

Boot into Safe Mode on Mac

Usually, if you've enabled FileVault, you are required to type the admin password to boot into Safe Mode. If you can enter into Safe Mode successfully with your password, the third-party software you've installed recently is the culprit that disables your access to your Mac.

You can uninstall the third-party software in Safe Mode and reboot your computer. Then, you can access your Mac desktop with your password.

3. Reset your password

Unfortunately, you still can't log into your Mac after uninstalling third-party software, or you even cannot enter into Safe Mode with your admin password.

You probably misremember your password. If you've set a password hint, you can try to reset your password with your Apple ID.

Reset your forgotten Mac password with your Apple ID

If you haven't see a password hint, you can also reset your password in macOS Recovery mode.

4. Recover data and reset your Mac

Sadly, if your Mac even can't allow you to log in with the new password, your Mac might have experience system corruption or file system errors of the startup disk.

In this situation, you'll face the risk of data loss. To get files from a Mac that can't be logged into, only data recovery software can help you.

iBoysoft Data Recovery for Mac is such a helper. You can run iBoysoft Mac data recovery software in macOS Recovery mode to get back the documents, videos, photos, and other files from your Mac.

Then, you can reset your Mac in macOS Recovery mode and log into your Mac.

How to reset M1 Mac?

How to reset Intel-based Mac?

It's frustrating that your Mac refuses to recognize your password. This post provides efficient methods to help you fix your problematic Mac and enable you to access your Mac desktop with your password.