Support Center

About paddle.com

All purchases are processed by paddle.com which is a software and SaaS commerce platform. Learn more at https://paddle.com

Support

Please check the respective category to find a solution or contact our support team. Emails will be replied within 12 hours normally, except for Saturday and Sunday (UTC+8).

Tech support: [email protected] Sales: [email protected]

Tips

1. I just purchased but received invalid license key error when activating iBoysoft Data Recovery for Mac. - It is caused by you installed the old version, please install the latest version and activate it.

2. How to enable system extension on M1 Mac, read our technical manual.

3. If you have not received license key after purchasing, please check the spam, trash, junk folder and check if you entered wrong email address when purchasing.

4. Data recovery is a complicated case and data recovery tech support is a time-consuming job. For iBoysoft Data Recovery lifetime license, we will charge for data recovery service if you need our help after your 1-year free customer service expires.