Support Center


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Please check the respective category to find a solution or contact our support team. Emails will be replied within 12 hours normally, except for Saturday and Sunday (UTC+8).

Tech support: [email protected] Sales: [email protected]


1. If you have not received license key after purchasing, please check the spam, trash, junk folder and check if you entered wrong email address when purchasing.

2. Data recovery is a complicated case and data recovery tech support is a time-consuming job. For iBoysoft Data Recovery lifetime license, we will charge for data recovery service if you need our help after your 1-year free customer service expires.