Online Help

Please note: This help document includes the specifications and tutorials of two products: iBoysoft NTFS for Mac and NTFS Assistant. Please select the product you are using and then read the details. Thanks.

iBoysoft NTFS for Mac

Getting Started

iBoysoft NTFS for Mac is a full-featured NTFS driver for macOS and OS X. It is able to mount Microsoft-NTFS drives in read-write mode on Mac. It helps users read, write, copy, edit, delete and move files on NTFS drives on Mac, and also transfer files between Windows and Mac computers without formatting. Besides, it can also allow users to view disk information, unmount disks, check disk errors and erase disk data through one-click.

Supported Operating Systems

macOS 10.15 Catalina, macOS 10.14 Mojave, macOS 10.13 High Sierra, macOS 10.12 Sierra, Mac OS X 10.11, OS X 10.10, OS X 10.9, OS X 10.8.

Supported Storage Devices

External hard drive, USB drive, SD card, pen drive, flash drive, memory card, CF card, etc.

How to Install iBoysoft NTFS for Mac?

Step 1: Download iBoysoft NTFS for Mac at https://iboysoft.com/ntfs-for-mac/.

Step 2: Double click the .pkg file and follow the instructions to finish the installation process.

Note: If you are running macOS 10.13 or 10.14, you need to allow system extension in Security & Privacy.

How to Activate iBoysoft NTFS for Mac?

iBoysoft NTFS for Mac provides a free trial for users to mount NTFS drives in read-write mode 3 times. After the trial expires, users need to activate it with a license key.

Step 1: Click Purchase & Activate button on the trial window.

Purchase and Activate iBoysoft NTFS for Mac

You can also click Activate from the drop-down menu to open the activation window.

Activate iBoysoft NTFS for Mac

Step 2: Click Have not activate? Buy Now! button at the left bottom to purchase the license key.

Purchase iBoysoft NTFS for Mac

Step 3: After receiving the license key, please copy and paste it to the license bar and then click Activate.

Activate iBoysoft NTFS for Mac with License

Note: Please make sure you have internet access (either eithernet or Wi-Fi) while activating iBoysoft NTFS for Mac. If you do not have any internet access, please contact us via [email protected].

How to Manage NTFS Disks with iBoysoft NTFS for Mac?

Your NTFS disks will be mounted in read-write mode on Mac immediately after detected. You can then read, write, edit, copy, delete, and move files on the NTFS disks as native disks on Mac. Specifically, you can view, open, unmount, check and erase the disk through one-click.

How to Unmount an NTFS Disk?

Step 1: Select the NTFS disk you want to unmount from the left sidebar.

Select an NTFS Disk

Step 2: Click Unmount button on the right panel. The NTFS disk will be unmounted immediately.

Unmount an NTFS Disk with iBoysoft NTFS for Mac

How to Repair an NTFS Disk?

Step 1: Select the NTFS disk you want to check and repair from the left sidebar.

Step 2: Click the Check disk button on the right panel. iBoysoft NTFS for Mac will start verifying and repairing the selected drive.

Check an NTFS Disk with iBoysoft NTFS for Mac

Note: In the event that the NTFS disk still cannot be mounted after checking, you're suggested to insert the NTFS disk to a Windows computer and then repair it using CHKDSK command.

How to Verify and Repair an NTFS Disk using CHKDSK on Windows?

Step 1: Go to the Start menu, type in cmd in the search bar, and press Enter.

Step 2: Right click cmd.exe and choose Run as administrator.

Step 3: Run the following command:

chkdsk volume: /f

Please replace "volume" with the drive letter of your NTFS disk. For example, if the drive letter is "G", then you need to type in chkdsk G: /f.

How to Erase an NTFS Disk?

Note: Disk erasure will wipe all data on the disk. So, please make sure you have to do so. What's more, please make sure you have a backup. If you have lost data after formatting, you can recover data with free data recovery software.

Step 1: Select the NTFS disk you want to erase from the left sidebar.

Step 2: Click Erase disk button on the right panel.

Erase an NTFS Disk with iBoysoft NTFS for Mac

How to Manage Other Disks with iBoysoft NTFS for Mac?

iBoysoft NTFS for Mac can also help you manage disks with other file systems, such as exFAT, FAT32, APFS, and HFS+, etc.

How to Erase Other Disks to NTFS?

macOS and OS X don't support erasing disks to NTFS natively. However, with iBoysoft NTFS for Mac, you don't have to bother to complete this process on a Windows computer.

Step 1: Select the disk you want to convert to NTFS file system.

Step 2: Click Erase to NTFS button on the right panel.

Erase a Disk to NTFS with iBoysoft NTFS for Mac

Note: Converting an APFS disk to NTFS is not supported.

How to Uninstall iBoysoft NTFS for Mac?

Step 1: Click iBoysoft NTFS for Mac icon from the menu bar.

Step 2: Click Quit from the drop-down menu.

Quit iBoysoft NTFS for Mac

Step 3: Go to Applications folder and find iBoysoft NTFS for Mac.

Step 4: Right click iBoysoft NTFS for Mac and select Move to Trash. You can also drag it to Mac Trash.

NTFS Assistant

Getting Started

NTFS Assistant is a simple tool to enable NTFS read and write support on a Mac.

Supported Operating Systems

macOS 10.14 Mojave, macOS 10.13 High Sierra, macOS 10.12 Sierra, Mac OS X 10.11, OS X 10.10, OS X 10.9, OS X 10.8, OS X 10.7.

Supported Storage Devices

External hard drive, USB drive, SD card, pen drive, flash drive, memory card, CF card, etc.

How to Install NTFS Assistant?

Step 1: Download and install NTFS Assistant from App Store >>.

Step 2: Download and install NTFS Assistant Helper >> from iBoysoft official site. (Enable NTFS read-write access)

How to Read and Write to NTFS Drives with NTFS Assistant?

Step 1: Connect your NTFS drive to a Mac computer.

Step 2: Launch NTFS Assistant.

Step 3: After successfully mounting, you can read and write to the NTFS drive on your Mac.

Read and write to NTFS drive on Mac

How to Uninstall NTFS Assistant?

Step 1: Click NTFS Assistant icon from the menu bar, and then choose Quit NTFS Assistant from the drop-down menu.

Step 2: Open the Applications folder and find NTFS Assistant.

Step 3: Drag NTFS Assistant to Mac Trash. NTFS Assistant Helper will be automatically removed after NTFS Assistant uninstalled.

If NTFS Assistant won't work even with NTFS Assistant Helper installed, or if you have any other questions, please contact us via [email protected].