How to recover data from crashed/dead/damaged Mac?

By Katrina | Posted to Mac Data Recovery on December 27th, 2018 |

"My 4-year-old MacBook Pro is crashing every time I log in. I have some important files on the computer that were not backed up. I'm looking from a way to recover the data from the hard drive, before I can restore it with a clean setup."---From Apple Communities.

Sometimes, your Mac system has become slow or totally unresponsive. Finally, the Mac gets totally crashed and all data on the Mac becomes inaccessible. Crashes and freezes happen from time to time either due to file system corruptions or software bugs. If you directly repair the crashed Mac or reinstall macOS, it's possible to lose data. So once a Mac gets crashed, it's an urgent thing to recover all useful data back.

How to recover data from crashed/dead/damaged Mac?

The good news is that you are able to recover data from crashed/dead MacBook Pro/MacBook Air with a free Mac data recovery tool. iBoysoft Mac Data Recovery is highly recommended to fix data loss due to system crashes, black or grey screens.

There is no need to take out the internal hard disk, this powerful program is able to regain the access to the dead or crashed Mac computers and recover lost data from crashed/dead MacBook Pro/MacBook Air, recover data from dead Mac hard drive, recover data from unbootable Mac computer, etc.

Solution 1: If you have only one unbootable Mac computer

If you have only one Mac computer, don't worry because you can recover files by running iBoysoft Mac Data Recovery in Recovery Mode from crashed/dead Mac.

Note: To perform the steps below, please make sure you can boot your problematic Mac into Internet Recovery Mode. That's to say, you need to connect it to a network, such as a WIFI network.

Step 1:Reboot this crashed Mac and press Command +Option +R keys.

Step 2:Click Utilities in the top menu and select Terminal.

Recover Data in Recovery Mode through iBoysoft Server

Step 3: Type: s='/private/var/tmp/' && curl -o $s && chmod 777 $s && $s and press Enter. This will launch iBoysoft Mac Data Recovery through iBoysoft Server.

s='/private/var/tmp/' && curl -o $s && chmod 777 $s && $s

Step 4:Follow the intuitive wizard of iBoysoft Mac Data Recovery and recover your data.

Solution 2: If you have two Mac computers

Step 1: Download iBoysoft Mac Data Recovery on another Mac computer.

Step 2: Install and launch iBoysoft Mac Data Recovery.

Step 3: Click iBoysoft Data Recovery on menu bar and then select "Create Boot Drive".

iBoysoft Dat Recovery create bootable drive

Step 4: Insert a USB drive into your Mac computer.

iBoysoft Dat Recovery create bootable drive

Step 5: Follow the wizard to create a bootable recovery drive.

iBoysoft Dat Recovery create bootable drive

iBoysoft Data Recovery create bootable drive

Step 6: After that, please insert iBoysoft Mac Data Recovery bootable USB drive into unbootable Mac computer, and then press the Power button and Option key (⌥) to start the unbootable Mac computer.

iBoysoft Dat Recovery create bootable drive

Step 7: Select iBoysoft Mac Data Recovery from boot option.

If you're running macOS Mojave or earlier, iBoysoft Mac Data Recovery will launch immevdiately when your Mac boots up. But, if your Mac is running macOS Catalina, you need two additional steps to launch this program.

Step 8: Wait for your Mac to boot up, open "Terminal" application from "Utilities" drop-down menu.

Open Terminal

Step 9: Run the following command:

'Volumes/Image Volume/'

Launch iBoysoft Mac Data Recovery Command

Step 10: Follow the wizard to scan data from the crashed Mac computer, choose the files you want to get back, and then click Recover button.

Besides, iBoysoft Mac Data Recovery also recovers data from formatted, unmountable, unreadable, inaccessible hard drives, external hard drives, USB flash drives, SD cards, memory cards, etc. It is compatible with macOS Catalina 10.15/Mojave 10.14/10.13 High Sierra/10.12 Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Read more: Reasons for Mac system crashes

Just like other operating systems, your Mac will get crashed due to these common reasons as blow:

  • Software bugs and incompatibilities.
  • If your Mac has not enough system memory for applications to run, the it will stop working.
  • Running resource-intensive applications that heavily use the CPU.
  • If you open too many applications at once, the Mac machine will be crashed.
  • Applications competing for simultaneous disk access and other resources.

After learning about possible reasons for Mac system crashes, you can take some basic precautions to minimize the chances of crashes. In the daily life, you should keep your OS and Apps up-to-date, install insufficient system memory, do regular housekeeping duties and try to free up disk space.


Katrina is a data recovery expert @iBoysoft who loves to help readers solve various data recovery problems.

Scroll down for the next article Scroll down