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How to Fix Mac Files Missing/Lost after Installing Sequoia?

Updated on Thursday, October 10, 2024

iBoysoft author Sherry Song

Written by

Sherry Song
Professional tech editor

Approved by

Jessica Shee

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Summary: When you update your Mac to the latest macOS update, Sequoia, you may encounter many issues or problems like your files are missing or deleted after the update. What a terrible disaster! Today, let us help you to fix and recover the missing files. You're highly recommended to utilize iBoysoft Data Recovery for Mac, which can professionally help you find all your missing files.

File Missing after update to macOS Sequoia

macOS 15 Sequoia, brings with it new features and performance enhancements, but like other macOS versions, it has also brought some frustrating issues: macOS Sequoia update stuckmacOS Sequoia black screen, files missing after installing macOS Sequoia, and so on...

Whether you notice that important documents, photos, folders, or desktop files have disappeared after the macOS Sequoia update, this issue must make you worried and stressed. Why do files go missing after macOS Sequoia update? How can I recover all missing files after installing macOS Sequoia?

Don't worry, fortunately, there are solutions available in this article. This article will explore the reasons and fixes for missing files after updating to macOS Sequoia, just follow us.

Why do files go missing after updating to macOS Sequoia?

There are several reasons why files disappear after a macOS update, and they often boil down to system-related issues:

  • File system changes: macOS updates sometimes tweak how files are managed, which can make certain files temporarily inaccessible.
  • Syncing issues with iCloud: When iCloud sync settings change during an update, some files may appear to be missing as they haven't been re-synced yet.
  • Disk permission errors: Changes in system file permissions during the update can cause certain files or folders to go invisible or become inaccessible.
  • Corrupted data during installation: In rare cases, the update process itself might lead to data corruption, causing files to be lost or damaged.

Maybe there are some other situations, let's see the solutions.

Reddit discussions on files disappeared on macOS Sequoia

Many Mac users have turned to Reddit to discuss their experiences with disappearing files after installing macOS Sequoia. In threads across various subreddits, most users reported files missing from their Desktop, as well as several in Downloads, Documents, and other important folders. Here is a user looking for help when missing files on a Mac desktop.

Updated to Sequoia and my desktop is empty
by u/Butt-Hole-McGee in MacOS

Absolutely, Reddit users shared many recovery tips, with some recommending professional recovery tools or services, iCloud Drive sync, and Terminal commands in Mac Recovery Mode.

In most cases, try only one of them cannot recover the missing files after installing macOS Sequoia at all, so you'd better utilize these ways summarized in this article. Please keep reading to get back all your missing files on Mac.

The fastest method to recover missing files after macOS Sequoia update

The quickest and most effective way to recover missing files after a macOS Sequoia update is by using iBoysoft Data Recovery for Mac. This professional-grade recovery tool is designed specifically for macOS and is widely trusted for its ability to recover lost/missing/deleted files under various conditions, including those caused by macOS updates.

Meanwhile, it supports recovery from different types of storage devices, making it versatile in recovering files across a range of scenarios.

In cases where the files are not simply misplaced or hidden, iBoysoft Data Recovery for Mac can still retrieve them even if they were missing/lost/deleted during the update to macOS Sequoia process.

Let's find missing files after installing macOS Sequoia with iBoysoft Data Recovery for Mac:

  1. Free download, install, then open it.
  2. Under Data Recovery in the left pane, select Storage Device.
  3. Select the disk where you stored your missing files, then click Search for Lost Data
    (Usually, you store the file in the disk called Macintosh HD/Apple SSD.)
  4. Wait for the scanning process and preview the resulting in the results.
  5. Choose your missing files and click Recover to save them to another place. 
    Recover missing files after macOS Sequoia updates

In many instances, iBoysoft Data Recovery for Mac can recover files faster than the methods we will talk about below, particularly for not having any backups. Download it to quickly restore your disappearing files after the Sequoia update~

Please share this delicate tool with more people.

 

How to recover missing files after macOS Sequoia update

There are other methods the users worked out before to fix file missing after update macOS Sequoia, you are suggested to try them one by one:

# Check for Mac Trash

Sometimes, files might have been unintentionally moved to the Mac Trash during the update process. To recover them:

  1. Open the Trash from the Dock.
  2. Look for your missing files and right-click to select Put Back, which will return the files to their original location. 
    check mac trash

# Adjust the Settings of a certain app

The features of certain displaying apps like Parallels Toolbox will lead to the missing files after updating to macOS Sequoia. The Presentation Mode feature will be inadvertently activated, causing the files and folders on the desktop to miss. You can:

  1. Open Parallels Toolbox.
  2. Click Settings of Presentation Mode.
  3. Untick Hide desktop files or you can untick all the choices. 
    Check some apps settings

Hope this fix can help you who also face this same issue.

# Check for hidden files

After the Sequoia update, some files might be marked as hidden. You can make them visible using Mac Terminal.

  1. Finder > Applications > Utilities > Terminal.
  2. Type the following command and press the Enter key. 
    defaults write com.apple.finder AppleShowAllFiles TRUE  
    killall Finder 
    show hidden files

This will reveal hidden files. If you find your missing files after macOS Sequoia update, you can then change TRUE to FALSE in the same command to hide system files again.

# Rebuild Spotlight Index

Sometimes, macOS fails to correctly index files, making some files appear missing when updating to Sequoia. Rebuilding the Spotlight index can help:

  1. Apple menu > System Settings > Siri & Spotlight > Spotlight Privacy.
  2. Add your entire drive to the list and remove it after a few seconds. This will force Spotlight to re-index your drive. 
    Rebuild Spotlight Index

If you find all the missing files, why not share this post?

 

# Recover files via iCloud Drive sync

Files might not be missing but temporarily unsynced due to iCloud Drive settings. Let's check the settings:

  1. Apple menu > System Settings > Apple ID > iCloud.
  2. Check if iCloud Drive is enabled and syncing correctly. Sometimes, files can appear to be missing when they're not fully synced.
  3. Ensure that the "Desktop and Documents" option is selected under iCloud Drive. If it's not, enabling it should restore files from iCloud. 
    Check iCloud Drive settings

Or you can find your missing files in your iCloud backup: How to Recover Deleted Files in iCloud Drive on Mac?

# Recover files via Time Machine backup

If you regularly back up your system using Time Machine, you can retrieve files from the latest backup if the file is missing after Mac update:

  1. Connect your Time Machine drive.
  2. Finder > Applications > Utilities > Time Machine.
  3. Navigate through your backups to find the missing files with the timeline.
  4. Click Restore to recover your missing files.

# Use Terminal commands in Mac Recovery Mode

In some cases, for macOS Sequoia stuck updates, some commands in Mac Recovery Mode can help you find the missing files after installing macOS Sequoia.

  1. Enter Mac Recovery Mode
    (Different MacBook has different entering ways, for Intel-based Macs, just shut down the Mac completely and press the power button then immediately hold the Command + R keys.)
  2. Click Next when you see macOS Recovery.
  3. Select Disk Utility > Continue. 
    Use Terminal commands in Mac Recovery Mode
  4. Choose your disk which stores the missing files (usually labeled as Data)and click Mount on the top menu.
  5. Click the Disk Utility > Quit Disk Utility on the top.
  6. Choose Utilities > Terminal.
  7. Enter cd /volumes/data/users then enter Is.
  8. Enter mv "./username/Library/Preferences/com.apple.dock.plist" "./username/Downloads.
  9. Choose Apple menu > Restart.

Have you fixed the file missing after updating macOS Sequoia in these ways? Please share these ways to help others.

 

Conclusion

Losing files after a macOS Sequoia update can be alarming, but with the right approach, most of these issues are reversible.

It's highly recommended to use iBoysoft Data Recovery for Mac, which can help you get back all missing files after installing macOS Sequoia updates.

If you're proactive about backing up your data, such as using Time Machine, you can protect yourself from data loss in future macOS updates.