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Apple Magic Mouse Not Scrolling, How to Fix?

Updated on Thursday, May 16, 2024

iBoysoft author Anna Yuan

Written by

Anna Yuan
Professional tech editor

Approved by

Jessica Shee

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Apple Magic Mouse Not Scrolling, How to Fix?

Summary: This is a post regarding how to fix Apple Mouse not scrolling issue in 6 different ways. Besides, it talks about the reason why Magic mouse won't scroll.

Apple Mouse not scrolling

One of the ways to scroll on a MacBook is by using an external mouse. It's well-known that Magic Mouse, especially Apple Magic Mouse 2 has powerful functions and is fitted with multi-touch capability. But sometimes it can be a real pain for any Mac user when one of the convenient features of Apple Mouse not working on Mac, especially when Apple Mouse not scrolling.

Fortunately, when Magic Mouse won't scroll, it's quite simple to fix. Here you may find 6 methods to fix the Apple Magic Mouse not scrolling problem.

Apple Mouse not scrolling: Replace/Recharge the batteries

First things first, have a check on the power source of your Apple's Magic Mouse to see if it has a faulty or depleted battery. If you're using the original Mac mouse ( Apple Magic Mouse 1), try to check it by replacing the old batteries with the fresh batteries and to see if it scrolls normally now.

Besides, if you're using the Apple Magic Mouse 2, you can easily check your Magic Mouse battery level by selecting the Bluetooth icon from the top menu and selecting your mouse from the list when your Apple mouse not working.

check Apple Mouse 2 battery

Unlike the older Magic Mouse, the Apple Magic Mouse 2 comes with a built-in battery. So if you found your Magic Mouse 2 has run out of power source, you can charge your mouse by connecting the USB-C cable to a USB-C port on your Mac.

Waiting for at least 15 minutes until the mouse power source is sufficient and checking if the Magic Mouse scroll not working issue has been resolved.

Magic Mouse not scrolling: Restart Bluetooth Service

If the insufficient power source is not the reason for Apple wireless Mouse scroll not working, then maybe it's a problem with the Bluetooth connection. Sometimes, the Bluetooth connection does not work correctly if used for a very long time. But don't worry. This can be easily resolved by restarting the Mac's Bluetooth.

To do that, you can turn the Bluetooth service on and off by clicking on the Bluetooth status menu from the menu bar on your Mac computer. Or click the Apple logo, select System Preferences > Bluetooth. In the Bluetooth settings window, toggle the Turn On & Off button.

restart Bluetooth

If this is useless to solve the Mac mouse scroll not working issue, try resetting the Bluetooth module. Hold down the Shift and Option keys while clicking on the Bluetooth icon in the upper right corner of your screen to demonstrate the Bluetooth settings menu. Reset the module by selecting Debug > Reset the Bluetooth module and pressing OK.

reset Bluetooth module on Mac

Reconnect your Mac Mouse when Magic Mouse scroll not working

If refreshing the Bluetooth service or resetting the Bluetooth module does not help fix Magic Mouse not scrolling issue, then it's worth trying re-pairing the Magic Mouse with your Mac. Here's how:

  1. Click on the Apple logo, go to System Preferences, then click Bluetooth
  2. Click the  button that appears next to your Magic Mouse. Then press Remove when the confirmation window appears. unpair and reconnect Apple Mouse
  3. To re-pair your Apple wireless mouse, turn your Bluetooth mouse off and back on again, then wait for the Magic Mouse to show in the devices list, and then press Connect.

Apple Mouse not scrolling: Reset the Apple Mouse Settings 

Most Mac users are aware that incorrect mouse settings could lead to being unable to perform right-click on Mac. Besides that, incorrect mouse preferences can cause the Apple Mouse not scrolling issue as well.

Perhaps you can try the following steps to reset the mouse settings in Mac Accessibility to fix it:

  1. Open Apple Menu and Select System Preferences
  2. This time select Accessibility and click on Pointer Control. If you are on an older version of macOS, click Mouse & Trackpad.
  3. Click Mouse Options and enable the Scrolling checkbox and select the without inertia option on the drop-down menu.  reset Apple Magic Mouse

Now that you have corrected the Mac mouse preferences, check if the scrolling feature is working fine on your Magic wireless mouse.

Mac Mouse won't scroll: Restart your Mac

If your Magic Mouse scroll not working still, maybe it's time to give your Mac a reboot. Sometimes, restarting Mac always helps fix various Mac problems and problems related to Mac accessories, including the Apple Wireless Mouse, Magic Trackpad, or keyboard.

Simply click the Apple logo, then select Restart. When your Mac boots again, see if the Apple Mouse scroll not working issue has been fixed.

Apple Mouse scroll not working: Update macOS

If none of the aforementioned methods fix the problem of scroll not working on Apple Mouse, maybe you should check if your macOS is the latest version. Some earlier macOS contain bugs or are even not compatible with your Apple mice.

So to fix this problem, you may have to download and update macOS since macOS updates improve the stability, compatibility, and security of your Mac, and updating the Mac might also resolve the Magic Mouse scroll not working issue.

updated to macOS Monterey

Why is the Apple Mouse scroll not working

Just like what is mentioned above, many reasons could lead to Magic Mouse not scrolling issue. The common causes include a faulty or depleted battery, poor connection with Mac, and wrong Mac Mouse settings. Besides, macOS bugs or incompatibility could also lead to this problem.

To increase the success rate of fixing the Magic Mouse not scrolling problems, it's recommended to follow any of the steps or procedures accordingly and try the solutions one after the other when one doesn't work.

If unfortunately, none of the 6 solutions works, you may have to send your Mac to a local Apple store for repair. By the way, if you encounter other mouse-related issues, for example, the Apple mouse moving on its own on Windows PC, you can refer to 'Fixed: Mouse Moving on Its Own on Windows 10, 8, 7' for full solutions.

Bonus part: How to boost your Apple Mouse performance

In addition to the Magic Mouse scroll not working, if you're also annoyed about the limited options in the control-click menu that the Magic Mouse provides and want to further boost your Magic Mouse performance, then an Apple Mouse right-click enhancer may help you out of this troublesome situation.

An Apple Magic Mouse right-click enhancer is a small tool to help customize and enhance the right-click menu on your Mac computer. Within this software, right-clicking on your Mac with your Apple Mouse will bring more useful features. There're many right-click enhancers in the market, here we recommend iBoysoft MagicMenu due to its powerful functions:

iBoysoft MagicMenu is able to:

  • Create a new file on your desktop just by right-clicking on your empty area on your desktop and then selecting New File from the context menu.
  • Copy or move a file to the target path with a single right-click.
  • Quick access to applications, folders, disks, browsers, and webpage links without opening Finder or Launchpad.

icreate new file with iBoysoft MagicMenu

Besides, iBoysoft MagicMenu adds many more useful features in Function Library such as screen recording, screen capture, hide/unhide files, copy file path, and cut file to the right-click options on Mac, which means you can fully utilize your Apple Magic Mouse with this intuitive app. So, don't hesitate to free download iBoysoft MagicMenu and boost your Magic Mouse performance now!