Home > Questions

Files in external hard drive not showing up on M1 Mac but on PC, why?

Hello, new Mac user here, I bought a MacBook Air M1 (8 GB/256) a couple of days ago. I plugged in my 2 TB SEAGATE external drive today only to find out files are not showing up. I can see some folders but they seem to be empty when I open them. Also, most of the files seem gone. I know the files are there cause I can see them and access them with a PC and even Disk Utility can tell there's used space in the drive but you just can't see them when connected to the Mac. I even tried to use the cmd+shift+period to see hidden files but nothing seems to work. Does anyone know what's going on? Help!

Best Answered by

iBoysoft author Amanda Wong

Amanda Wong

Answered on Thursday, March 9, 2023

As you said you can access the files on the external hard drive with a PC but these files are not showing up on your M1 MacBook, you can narrow down the problem to the connection and your Mac's hardware/software. One thing is certain, the files on the external hard drive are intact and you just need to make them show up on your M1 Mac.

Did you connect the external hard drive to Mac via a USB port adapter or the USB port directly? If you are using the same USB hub to connect the external disk to your Mac and PC, then the USB hub shouldn't be the culprit given that the files on the external hard drive show up normally on the PC.

Next, check whether the USB port on your Mac you connected is in good condition. If the port is defective or dead, it could affect the external hard drive on Mac and even cause the external hard drive not to show up on Mac. You can change to another USB port on your Mac to plug the external hard drive.

If the connection issue is eliminated but you still can't see files on the external hard drive on Mac, you should proceed to upgrade the disk driver for the external hard drive by updating macOS to the latest version. This could isolate system-related issues which could be to blame for the files on the external hard drive not showing up on Mac.


People Also Ask

Read More Questions

Read More Advice From iBoysoft's Computer Experts

Dateien wiederherstellen die von einer externen Festplatte auf dem Mac verschwunden sind

Dateien wiederherstellen, die von einer externen Festplatte auf dem Mac verschwunden sind

4 Methoden zur Wiederherstellung verschwundener/ vermisster/ gelöschter/ verlorener Dateien von externen USB-Festplatten und SD-Speicherkarten auf Mac-Computern mit kostenloser Mac-Datenwiederherstell

Tipps zur Mac-Datenwiederherstellung

SD Karten Dateien werden nicht angezeigt

Wie behebt man, dass SD-Kartendateien unter Windows und Mac nicht angezeigt werden?

Manchmal stecken Sie eine SD-Karte in Ihren Computer und stellen fest, dass die SD-Kartendateien nicht angezeigt werden. Keine Sorge, in diesem Artikel werden alle möglichen Gründe aufgelistet und Lös

SD card not recognized by Mac

How to Fix SD Card not Showing up, Reading or Recognizing on Mac?

Step-by-step troubleshooting and repair guide for Mac not reading SD card, Mac not recognizing SD card, SD card not showing up on Mac.

Mac Data Recovery Tips