How to Fix SSD Not Showing up in Windows? (A detailed tutorial)

By Connie | Updated to Home > Data Recovery Tips on November 27th, 2020

Summary: This article is suitable for fixing SSD not showing up in Windows that is caused by almost all reasons. Firstly, it will help you analyze the reasons why your SSD doesn't show up in Windows, and then offer you the solutions step-by-step.

Many SSD users, such as Samsung, WD, and Plextor SSD users, sometimes can't find the SSDs in My Computer. What's wrong? If it's a new SSD, commonly caused by it is not initialized by the manufacturer. If it's not a new SSD, the reasons are different.

Commonly, your SSD not displaying in File Explorer, Disk Management, Device Manager, or BIOS due to:

Read below to get all solutions for SSD not showing up in Windows.

SSD not showing up in File Explorer

Can't find SSD in File Explorer? Go to Disk Management to have a further check. Right-click "This Computer" and select Manage. Then, choose Disk Management. At there, you will find out why your SSD not showing up in File Explorer.

Case 1: Your SSD is not initialized

If it is a new SSD, it can be used and displayed in File Explorer after being initialized, partitioned and formatted. But for an SSD you have stored data, you should recover the data on it with iBoysoft Data Recovery for Windows before doing these operations.

It is simple to initialize, partition, and format the new SSD, which just like initialize, create new simple volume for, and format an external hard drive.

Case 2: Your SSD shows "Offline" in Disk Management

The SSD won't show up in "File Explorer" as it shows "Offline" in Disk Management. But it is easy to make the SSD back online: right-click the SSD and click Online to bring the SSD reactive.

Change the Offline SSD back to Online

Case 3: Your SSD shows without a drive letter

Once the SSD drive letter is missing, you cannot access the SSD in "File Explorer".

How-to Assign a drive letter:

  • 1. Right-click the SSD (Also could be a volume) and select Change Drive Letter and Paths.
  • 2. Click Add and choose Assign the following drive letter: to select a drive letter.

Case 4: Your SSD becomes "RAW", shows "Unknown"/incorrect capacity

Why? Because the file system of the SSD is not supported or recognized by the operating system in Windows. You can reformat the SSD with a supported system.

Attention, please! Reformatting will erase data on SSD. If you need the files on the SSD, you can use iBoysoft Data Recovery for Windows to recover files on it before formatting.

How-to Reformat the SSD:

  • 1. Right-click the SSD in Disk Management and click Format.
  • 2. Choose a file system like NTFS/exFAT. Then, check Perform a quick format.
  • Quick format the SSD in Windows

Case 5: Your SSD shown as an "Unallocated" space in Disk Management

Your SSD indicated as an "Unallocated" space because it doesn't have any volume. You need to assign at least a volume to the SSD to make it back to normal. And if the SSD has stored data, you'd better recover it first, and then assign a volume to it.

Please refer to create a new simple volume for an external hard drive to assign a volume to your SSD.

SSD not showing up in Disk Management

A hard drive that has driver issues won't display in Disk Management. So, it is advised that you can go to Device Manager to have a check. Right-click "This Computer" and choose Manage to open the Computer Management panel. Then, select Device Manager on the left-sidebar.

Your SSD has a driver issue

A driver is a software component that lets the OS and a device communicate with each other. Usually, if your SSD has a driver issue, it will show up in Other devices in Device Manger. And it also displays with a "!" symbol or labeled "Unknown device".

How-to Fix the driver issue of the SSD in "Other devices":

  • 1. Right-click the SSD and click Uninstall, then restart your PC.
  • 2. Check if the SSD occurs in "Disk drives" in Device Manager, if not, right-click the SSD again.
  • 3. Select Update Driver Software > Search automatically for updated driver software.

Can't find SSD in Device Manager

Device Manager is a place where you can find all detected devices on your PC, including your SSD. If your SSD doesn't display in Device Manager, either it is hidden or the BIOS setting disables it.

Your SSD is hidden in Device Manager

You can select Disk drives and then click View on the top of the left corner. Then, click Show hidden devices.

Show hidden SSD in View in Device Manager

The SSD port is disabled in BIOS Setup Utility

BIOS is an Input/Output System in your PC, which can recognize the computer hardware like SSD before loading the operating system. But now, many Windows PC is installed UEFI, an upgrade of BIOS. You can reboot your computer and press the BIOS key at the same time to enter the BIOS Setup Utility.

Here are the BIOS keys set by the manufacturers for popular PC models:

  1. Acer: Press F2 key or DEL key
  2. Dell: Press F2 key or F12 key
  3. HP: Press F10 key or ESC key
  4. Lenovo: Press F1 key or F2 key

How-to Reset the BIOS settings:

If your SSD port is turned OFF or shows Disabled in BIOS Setup, turn it ON or change to Enabled. Then, restart your computer.

SSD not showing up in BIOS

Can't find your SSD in BIOS? Usually, it's a hardware connection problem, which includes the SATA interface (for internal SSD), USB port (for external SSD), data cable, or SSD hardware problem. Don't worry. Let's follow the following steps to have a detailed check:

How-to Fix hardware connection issue:

First, check the SSD's interface

For an external SSD:

  • 1. Re-plug the external SSD into the USB port.
  • 2. If it is still not detected, check if the USB port is not working by plugging the external SSD to another USB port.

For an internal SSD:

  • 1. Check the type of your SSD. If its a M.2 SSD, make sure whether the interface on your motherboard supports M.2 SSD or not. If its not a M.2 SSD, go on.
  • 2. Re-plug the internal SSD into the interface (usually the SATA interface) on the motherboard.
  • The interface of an M.2 SSD

Second, check the data cable

Test if the data cable (for the internal SSD) or USB cable (for the external SSD) is in good condition through replace a new one (You'd better ask someone professional to help you check and replace the data cable).

If the SSD still not showing up after fixing the interface and data cable issues, you should consider if the SSD has any physical issue and try to repair or replace it.

An SSD or new SSD not recognized in Windows is a common and intricate problem. Hope you can know comprehensively about the causes of SSD not showing up and get the full-scale solutions to solve SSD not showing up from this article. But if you inevitably lose files on your SSD during the fixing process, you can use iBoysoft Data Recovery for Windows to recover the lost files. 

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