Home > Questions

Can't Connect NTFS Hard Drive Using Tuxera on Mac, Why?

I installed Tuxera. But every time I connect my NTFS external hard drive to my Mac computer, it always says "You do not have permission to open the document 'Seagate Backup Plus Drive'." When I open the application, it is not responding.

Best Answered by

iBoysoft author Connie Yang

Connie Yang

Answered on Tuesday, August 27, 2024

Have you installed the Tuxera NTFS for Mac from a reliable source? And if you installed Tuxera that claims the free version or not? All these can make Tuxera NTFS for Mac cannot mount NTFS drives on Mac.

If you just download and install Tuxera NTFS for Mac without purchasing its plans, you can't use it to help you read and write to the NTFS drive on your Mac. And if you've purchased this NTFS assistant but still can't write to your NTFS external drive on your Mac, check if you've updated the software to the latest version.

Many users report that Tuxera NTFS for Mac can't mount the drive on Mac, has relatively low data transfer speed, and is hard to use. So, why not change it to a better and more professional one? I've installed and used iBoysoft NTFS for Mac for almost a year and it works fine on my MacBook.

iBoysoft NTFS for Mac has these features:

  • Support full read and write access to NTFS drives on Mac
  • Support macOS Ventura, Monterey, Big Sur & earlier
  • Support Intel-based and Apple Silicon (M1, M1 Pro, M1 Max, M2) Mac
  • Fast transfer speed

People Also Ask

Read More Questions

Read More Advice From iBoysoft's Computer Experts

Volume timed out while waiting to eject on Mac

How to Fix 'Volume timed out while waiting to eject' on Mac?

Experiencing 'Volume timed out while waiting to eject' on Mac when ejecting external drives in Terminal? Here are 5 fixes that can help you fix it.

How to Tips

como montar um disco no mac

Guia sobre Como Montar SSD/HDD/USB Flash Drive no Mac

Esta postagem fornece métodos eficazes para montar a unidade interna/externa no seu Mac. Quando você perceber que a unidade não está montada automaticamente, você pode tentar esses métodos para corrigi-la, incluindo unidades NTFS.

comment monter un disque sur mac

Guide sur la façon de monter un SSD/HDD/USB Flash Drive sur Mac

Ce post fournit des méthodes efficaces pour monter le disque interne/externe sur votre Mac. Lorsque vous constatez que le disque n'est pas monté automatiquement, vous pouvez essayer ces méthodes pour le corriger, y compris les disques NTFS.