Home > Questions

How To Recover Data From An Unbootabke Surface Pro?

After installing Windows 11 on Friday of last week, my Surface Pro 6 has been stuck in an endless boot cycle. After seeing the logo with the loading dotted circle, it turns off and restarts. This has continued for more than a day. The troubleshooting recovery screen is also unavailable to me. Could someone please assist with recovery way? I'm grateful.

Best Answered by

iBoysoft author Vain Rowe

Vain Rowe

Answered on Tuesday, August 5, 2025

Hi there, the culprit leading to the Surface Pro 6 being stuck on a booting loop could be the software issue. When the Windows won't boot or won't turn on, you can still get data off the Surface with iBoysoft Data Recovery which offers a WinPE boot disk that can restore data after the Surface Pro, Surface Book, and Surface laptop crashes, fails, died, broke, etc.

Click here to download the iBoysoft Data Recovery WinPE (ISO) -Trial utility.

  1. Download the iboysoftdatarecovery.zip package on a healthy computer.
  2. Create a bootable USB drive of iBoysoft Data Recovery WinPE edition.
  3. Plug the bootable USB drive of iBoysoft Data Recovery into the USB port on your Surface.
  4. Change the boot order in the UEFI or use key combinations to make the Surface boot from a USB drive.
  5. Select the Data Recovery module and choose the Surface drive, then click Next.
  6. Wait for it to scan the Surface drive for lost and deleted files.
  7. You can preview the scanning results by right-clicking the item and choosing Preview.
  8. Tick the box of wanted items and click Recover to save them to a different volume/drive.

For more information, please visit: Surface Pro Won't Turn On? Recover Data from Dead Surface!

 

People Also Ask

Read More Questions

Read More Advice From iBoysoft's Computer Experts

macOS Catalina Download

macOS Catalina 10.15.7 Download: ISO, DMG, Full Installer

Download macOS Catalina full installer, ISO file, and DMG file for free. Guide you in creating a Catalina USB installer and installing or downgrading to Catalina.

how to read ext4 on macOS

How to Mount, Read, Write, Format Ext4 on Mac?

This post introduces ways to mount ext4 on Mac with the Intel, T2, M1, M2, M3, and M4 chip in read or read/write access, as well as steps to format ext4 on Mac.