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Why can't I enter Safe Mode on MacBook Pro?

MacBook Pro 11,3 macOS 10.14.6. I want to boot into safe mode to do some diagnostics on my Mac but I am unable to do it. Right now I try the following procedure to enter safe mode: I shut down my Mac I hold down the shift key I press the power button I keep holding down the shift key until my login window appears I enter my password and log into my account After this, I am not in safe mode. My Mac boots up as always. And this is really frustrating right now. Am I doing something wrong here? I used this method many times before and it always worked. I can't figure out what I am doing wrong. Any ideas or help would be highly appreciated. Kind regards

Best Answered by

iBoysoft author Amanda Wong

Amanda Wong

Answered on Monday, July 10, 2023

If your Mac can't boot into Safe Mode, you can check whether you were actually in Mac Safe Mode, whether the way to boot your MacBook Pro into Safe Mode is right, and whether your keyboard functions well.

Safe Mode is used to identify whether problems are brought on by software that loads when your Mac turns on. From time to time, Mac users may encounter the issue that Mac won't start in Safe Mode

Based on your description, your MacBook Pro should be equipped with an Intel chip, and the steps to boot into Safe Mode are correct as it worked many times before. Then, we can narrow down the possible reasons to these two aspects: 

Check if you were actually in Mac Safe Mode

Perhaps, you are already getting into Safe Mode but you think the Mac boots up regularly. If you can't tell the differences between them, you can check in this way:

  1. From the Apple drop-down menu, select About This Mac.
  2. Select Software by selecting System Report and then scrolling down.
  3. On the System Software Overview pane, look at the Boot Mode's status.

Check if your keyboard is functional

Maybe the Shift key is not working on your Mac. You can check this by typing capital letters. If you are using a wireless keyboard, check the Bluetooth connection, the USB ports, and the USB cable, to make sure it works well. Or, change to another healthy keyboard and try to boot Mac into Safe Mode again.


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