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Zip error: Couldn't communicate with a helper application

I was busy compressing and transferring files on my iMac running macOS Monterey 12.4 when all of a sudden I got a 'Couldn't communicate with a helper application.' warning. Now, I can't compress my files. I tried to reload macOS Monterey, but I am STILL getting the message! Very frustrating! If anyone knows how to fix it, please help! Thx!

Best Answered by

iBoysoft author Jenny Zeng

Jenny Zeng

Answered on Tuesday, July 25, 2023

The error "Couldn't communicate with a helper application" may be caused by a transient system glitch or compressing files stored on the iCloud. To fix it, try these:

Reboot your Mac: Click the Apple menu > Restart to reboot your Mac, then retry compressing files multiple times.

Create another directory in your Home folder: If the files you're trying to compress are synced to iCloud, create a new folder and move the files to it, then compress the new folder.

Use iBoysoft MagicMenu to compress files on Mac: If compressing files still fails with the error "Couldn't communicate with a helper application," you can use iBoysoft MagicMenu to zip files on your Mac.

It's a right-click menu utility that allows you to perform various tasks including file compressing on Mac with a simple right-click. With it installed, you can select one or multiple files or folders, right-click on them and choose Compress to zip your files. 

It's efficient and gives you more customization. For instance, you can choose a compression level and encrypt the compressed folder.

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