Home > Questions

What to do external drive not mounting and First Aid failed?

My external hard drive is not mounting to my MacBook. When I first aid on disk utility I get the following message. Any suggestions on a fix? File system check exit code is 8. Restoring the original state found as unmounted. File system verify or repair failed. : (-69845) Operation failed…

Best Answered by

iBoysoft author Anna Yuan

Anna Yuan

Answered on Tuesday, December 3, 2024

When you encounter the "File system verify or repair failed. : (-69845)  Operation failed" error on your MacBook, it means your external disk has some problems that may be caused by sudden power failure, catalog file corruption, invalid volume header, virus attacks, etc. In this situation, you should repair your disk first otherwise you can't either mount the drive or access it.

Since the Disk Utility First Aid failed to repair your disk, the last method you can use to fix the "File system verify or repair failed in Disk Utility" issue is to reformat it. But reformatting will wipe all data off the disk! Therefore, if you got any backups of the external drive, you can start formatting right now. If no backups, it's recommended to recover files from the drive with a data recovery tool first.

There are many data recovery apps in the market, here you can use the iBoysoft Data Recovery for Mac app to recover data when the external hard drive not mounting on Mac:

Step 1: Download install and launch iBoysoft Data Recovery for Mac.

Step 2: Select your external drive from the Storage Device list and click Search for Lost Data.

Step 3: Preview the search results and select the files you need and click Recover to get them back.

After successfully recovering data from the disk that's not mounting on Mac, you need to format the external drive on Mac. When finished reformatting, try reconnecting the external drive again, the "File system verify or repair failed in Disk Utility" issue should be resolved and the disk should be mounted in your MacBook Disk Utility correctly.

People Also Ask

Read More Questions

Read More Advice From iBoysoft's Computer Experts

Botão de Excluir não funcionando no Mac

Botão Excluir Não Funciona no Mac/MacBook? 12 Soluções Viáveis

Esta postagem cobre todas as maneiras de corrigir o botão Excluir que não está funcionando no seu Mac ou MacBook. Também explicamos por que a tecla Excluir não está funcionando no Mac.

Arreglar sin disco para instalar OS X

No Disco para Instalar OS X o macOS? Solucionar Disco No Aparece

Selecciona el disco donde deseas instalar OS X y no aparecen los discos? Aprende las razones detrás del problema y 7 formas de solucionar no hay disco para instalar OS X o macOS.

MacでLaunchpadフォルダが削除できない問題の解決方法

MacでLaunchpadフォルダーを削除できない場合の修正方法は?

Launchpadから削除できない厄介なフォルダーに閉じ込められたことがありますか?少なくとも言って、これは非常に frustratです。この記事は、便利な方法で修正方法を教えてくれます。