Home > Questions

4TB SanDisk Extreme SSD not mounting on macOS Ventura

I recently bought two 4TB SanDisk Extreme SSDs, but both of them stopped mounting after some time. I've tried troubleshooting steps like upgrading macOS and formatting them in APFS or Mac OS Extended (Journaled) format to no avail. No matter which format they are formatted with, they will just randomly stop mounting after two or three uses. Selecting the drive and click the Mount button doesn't work as well. What should I do?

Best Answered by

iBoysoft author Jenny Zeng

Jenny Zeng

Answered on Monday, April 29, 2024

Your 4TB SanDisk Extreme SSDs are likely affected by firmware issues, faulty USB cable/port, or hardware problems.

Western Digital has discovered a firmware issue that can cause certain SanDisk Extreme Portable SSDs to unexpectedly disconnect from a computer. To check if your model is affected, you can visit their website and enter your drive's serial number.

If your drive is indeed impacted by the firmware issue, you can update the firmware to resolve it.

If not, you need to pay attention to the connections. Try a different USB cable or port, directly connect the drive to your Mac, or use your SSDs on a different Mac to see if they can mount properly persistently. If it continues to have mount problems, you should consider returning them and getting new ones.

Read Also:

External hard drive not mounting on macOS Sonoma/Ventura

 

People Also Ask

Read More Questions

Read More Advice From iBoysoft's Computer Experts

Cómo renombrar un archivo en Terminal de Mac

¿Cómo renombrar un archivo o varios archivos en la Terminal de macOS?

Este artículo te muestra cómo renombrar un archivo o varios archivos en la Terminal de Mac. Demuestra el uso de cada línea de comandos con ejemplos.

Centro de Notificações congelando após a atualização para Sonoma

Corrigir Congelamento do Centro de Notificações após Atualizar para Sonoma

Se o seu Centro de Notificações está congelando após atualizar para o macOS Sonoma, siga as soluções alternativas nesta postagem para resolver este problema.

Utilidad de Discos en Mac

Cómo utilizar Utilidad de Disco en Mac (Administración de discos macOS)

Una guía para principiantes sobre cómo utilizar la Utilidad de Disco en Mac para reparar discos duros, restaurar imágenes de disco, agregar particiones o volúmenes a discos y borrar discos para liberar espacio.