Home > Questions

4TB SanDisk Extreme SSD not mounting on macOS Ventura

I recently bought two 4TB SanDisk Extreme SSDs, but both of them stopped mounting after some time. I've tried troubleshooting steps like upgrading macOS and formatting them in APFS or Mac OS Extended (Journaled) format to no avail. No matter which format they are formatted with, they will just randomly stop mounting after two or three uses. Selecting the drive and click the Mount button doesn't work as well. What should I do?

Best Answered by

iBoysoft author Jenny Zeng

Jenny Zeng

Answered on Tuesday, August 27, 2024

Your 4TB SanDisk Extreme SSDs are likely affected by firmware issues, faulty USB cable/port, or hardware problems.

Western Digital has discovered a firmware issue that can cause certain SanDisk Extreme Portable SSDs to unexpectedly disconnect from a computer. To check if your model is affected, you can visit their website and enter your drive's serial number.

If your drive is indeed impacted by the firmware issue, you can update the firmware to resolve it.

If not, you need to pay attention to the connections. Try a different USB cable or port, directly connect the drive to your Mac, or use your SSDs on a different Mac to see if they can mount properly persistently. If it continues to have mount problems, you should consider returning them and getting new ones.

Read Also:

External hard drive not mounting on macOS Sonoma/Ventura

 

People Also Ask

Read More Questions

Read More Advice From iBoysoft's Computer Experts

slow Mac startup

MacBook Pro/Mac Slow Startup, How to Fix? (Full Guide)

If you encounter the slow Mac startup issue, you can follow the simple and proven solutions in this post to speed up your MacBook startup.

How to Tips

how to prepare Mac to upgrade to macOS Sequoia

Essential Preparations To Upgrade Mac To macOS Sequoia

Cannot wait to update your Mac to macOS Sequoia? That's understandable. Yet for a smooth macOS update, you'd better complete the pre-install preparations beforehand. Let's read this post for details!

How to Tips

Fix the Apple cannot check it for malicious software error

[2024] Fix Apple Cannot Check It for Malicious Software

Describe 4 ways to fix the 'can't be installed because Apple cannot check it for malicious software' error you may face when opening an app from an unidentified developer.

How to Tips