Why Does Toshiba Canvio Advanced Hard Drive Not Recognized On iPad?

I purchased a Toshiba Canvio Advance to use with my iPad Pro (12.9-inch) (4th generation) running IOS 14. I made this purchase after reading several reviews recommending this device for this purpose. When I attempt to connect the Toshiba Hard Drive with my IPAD Pro the IPAD Pro does not recognize the hard drive. Toshiba Support recommended contacting Apple as the issue is reformatting the hard drive for use on Apple products and, per the Toshiba representative, the information on how to do that with an IPAD Pro has not been provided by Apple. I am connecting to the IPAD Pro using through a Hyper Drive 6 in 1 Hub for IPAD Pro.

Best Answered by

Vain Rowe

Answered on Wednesday, May 31, 2023

Hi there, you need to know that Apple products do not fully support an NTFS-formatted hard drive. Therefore, reformatting is indispensable here. Connect your Toshiba hard drive to a macOS computer and then launch Disk Utility to complete the reformat work.

Step 1: Insert the Toshiba Canvio Advanced external hard drive into your Mac computer.

Step 2: Launch Disk Utility on your device and then select the external hard drive from the left sidebar of the DU window.

Step 3: Click the Erase button on the top menu bar.

Step 4: Fill information required and start the reformatting work. Select APFS in the Format box and GUID Partition Map in the Scheme box.

With a macOS-compatible file system, you can connect the external hard drive to your iPad with a proper connector to see if the drive is recognized.

Take care~