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How To Fix The Surface Pro Stuck In The Bootup Screen?

Upon turning on, my device becomes stuck in the boot-up screen and the Windows logo appears and vanishes, appearing to originate from the bottom of the screen and then ascending. It's strange, and unless I force shut it, it will continue in that cycle. I experience this at least once a week, particularly after a week or more without using my Surface Pro. Has anybody ever encountered this? In that case, how was it fixed?

Best Answered by

iBoysoft author Vain Rowe

Vain Rowe

Answered on Tuesday, August 5, 2025

There are sorts of solutions to fix a Surface Pro that is stuck in the bootup circle, you can recharge the Surface Pro, check the charging cable, turn on the Surface with keyboard shortcuts, disconnect all Surface peripherals, soft reset Surface Pro, force a shutdown and restart Surface Pro, and so forth. If all these ways fail to make your Surface Pro functional, then contact the local repair for professional assistance.

Put the solutions aside first, the priority you have to complete is to grab the files and folders stored on the Surface Pro or further repair might cause data loss. iBoysoft Data Recovery WinPE (ISO) - Trial stands out as the most secure and reliable Surface Pro data recovery utility, always being ready to get your inaccessible files back! You can download it from this page.

For more information, please visit: Surface Pro Won't Turn On? Recover Data from Dead Surface!

 

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