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[Fixed] Apple Media Services Sigh in Pop-up Keeps Appearing on Mac

Updated on Wednesday, February 5, 2025

Written by

Sherry Song

Approved by

Jessica Shee

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The frequent message "Enter the Apple ID password for..." on your Mac can be frustrating, especially when it interrupts your normal workflow. Close but show, then close but show!

This prompt typically arises due to authentication issues with Apple services like iCloud, App Store, or iTunes. Fortunately, there are several effective ways to resolve this issue and regain seamless access to your Mac's features.

I didn't use my Apple ID on this Mac and sign in on Music anywhere. I turned off this notification for almost ten times and it still pops up. Anyone know how to get this stop? -reddit.com

How to remove the message Enter the Apple ID password for

The message always detailed with "Enter your password to continue using Apple Media Services on this Mac" from time to time, here you can try them one by one:

Fix 1: Enter the correct password more times

Sometimes, the easiest solution is to enter the password directly.

  1. Re-enter your correct Apple ID password when prompted.
  2. If the message persists, try entering the password one more time.

Fix 2: Verify Apple ID safety

Ensure your Apple ID has not been compromised. It's more likely that you log in with your Apple ID on many unfamiliar devices or you borrowed your Apple ID before.

  1. Visit account.apple.com and log in.
  2. Check for unusual activity or unrecognized devices under Account Security.
  3. Click the unwanted devices then scroll down and click Remove from account.

Fix 3: Reset Apple ID password

If you feel it is unsafe or you suspect unauthorized access, you can reset your Apple ID password immediately to fix the Apple Media Services sign-in pop-up keeps appearing.

  1. Visit iforgot.apple.com and click Reset Password.
  2. Follow the instructions to create a new password.
  3. Log back in on your Mac with the updated credentials.

Fix 4: Sign out and back into Apple ID

Signing out and back in can reset the authentication process.

  1. Apple menu > System Settings > Apple ID.
  2. Scroll down then select Sign Out and follow the prompts.
     
  3. Restart your Mac and sign back with your Apple ID.

Fix 5: Check the Internet connection

A stable internet connection is essential for Apple Media Services to work properly, or you will encounter the issue Enter the Apple ID password for...

  1. Test your connection by opening a browser and visiting a website.  
  2. Switch to a different Wi-Fi network or restart your router if needed.

Fix 6: Check payment information

Invalid or outdated payment methods can trigger repeated password prompts.  

  1. Apple menu > System Settings > Apple ID > Payment & Shipping.
  2. Verify your payment details and update them if necessary.

Fix 7: Update macOS

Outdated software can cause compatibility issues with Apple services like the message Enter your password to continue using Apple Media Services on this Mac.

  1. Apple menu > System Settings > General > Software Update.  
  2. Install any available macOS updates and restart your Mac.

Fix 8: Clear Apple Media Services Cache 

Corrupted cache files can lead to repeated prompts.  

  1. Finder > Go > Go to Folder.
  2. Type ~/Library/Preferences and hit the Enter key.
  3. Locate files such as com.apple.iTunes or com.apple.AppStore, back them up and then delete them.  
  4. Restart your Mac and test the services again.  

The "Enter the Apple ID password for..." message on your Mac is usually caused by authentication or system glitches. By following these troubleshooting steps, you can resolve the issue and ensure the smooth operation of Apple Media Services. 

If the problem persists, don't hesitate to contact Apple Support for further assistance.  

Let us know if this guide helped, and feel free to share it with others facing the same problem!