Home > Questions

How to Solve iPad Cannot Unlock an Encrypted USB

My iPad Pro OS 14.8 will not recognize my password for my encrypted USB drive. But my iPhone 12 and MacBook Air can unlock the drive normally. What should I do? Thanks.

Best Answered by

iBoysoft author Sherry Song

Sherry Song

Answered on Tuesday, August 5, 2025

Hello, according to your description:

  1. Check your USB drive's partition and file system. When connecting an external storage device to iPad OS 14, it must have only a single data partition and it must be formatted as FAT, FAT32, exFAT or APFS.
  2. Update your iPad. You can check whether it needs a software update in the System Settings.

If your encrypted USB drive is an APFS formatted drive, you must update to iPad OS 16 and the drive must not be partitioned into more than one partition. 

If these don't work, you will need to seek assistance from the manufacturer of the encrypted USB drive.

Read More Advice From iBoysoft's Computer Experts

summary-create-bootable-yosemite-usb

[Full Guide]How to Create macOS Yosemite Bootable USB?

This article tells you how to download the Yosemite installer and create a bootable Yosemite USB.

AMPDevicesAgent

What's AMPDevicesAgent? Asking for Confidential Information?

AMPDevicesAgent wants to use your confidential information? Learn what AMPDevicesAgent is, whether to allow access, and how to fix AMPDevicesAgent high CPU usage.