Home > Questions

External disk partition is untitled and not showing on Mac

Hello. My new LaCie 4T external was purchased about a week ago. Using disk utility, I created two partitions: one for an archive and the other as a backup for the time machine. Everything operated without a hitch until a few days ago. The 'archive' partition appears light gray in Disk Utility and is no longer visible on my desktop. Mounting it is impossible for me. Although I still have backups, I would hate to have to erase the partition and start over from scratch with a fresh drive that already has some crucial data on it. Another odd issue that occasionally occurs is that when I bring up my computer from sleep mode, it informs me that all my external disks have been not properly ejected, even though they are still mounted on my desktop. Can someone help me.

Best Answered by

Amanda Wong

Answered on Tuesday, August 27, 2024

If The archive partition on your external hard drive is greyed out in Disk Utility, it is not mounted. An unmounted partition won't show up on Desktop or in Finder. The partition could be damaged so that it is shown as Untitled.

When the external hard drive unmount on Mac, you can first check the connection. It could be also the cause of the "Disk Not Ejected Properly" error message when you wake the Mac from sleep. 

If it's not the connection, you can try to force-mount the external hard drive in Disk Utility by selecting the drive and clicking the Mount button. If this method fails, the archive partition may be damaged, and you can try the First Aid feature in Disk Utility to check and repair disk errors.

Can Mac mount the external drive partition now? If not, you can try to reformat it. After that, you can recover data from your backup. In case you find any data lost after repairing the untitled partition, you can try third-party data recovery software such as iBoysoft Data Recovery for Mac to recover it.