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How to Fix: file system verify or repair failed. : (-69845)

After restarting the MBP in Safe Mode, I used Disk Utility to check the volumes that are listed under APPLE SSD AP8192R Media: Container disk3, Macintosh HD-Volumes, and Macintosh HD-snapshot. The message reads, "File system verify or repair failed." (69845), In what sense is this indicated? Is it preferable to shut down the MacBook Pro, restart in Recovery Mode, and then use Disk Utility again, or does it matter if I use it while the computer is running? Other than this small issue that non-Apple software attachments, including as MS Mail, Excel, and Acrobat PDF, appear as generic icons in Mail—I haven't found anything else off or non-functioning.

Best Answered by

Amanda Wong

Answered on Monday, April 29, 2024

The storage/file system verify or repair failed error indicates a corrupt file system and cannot be repaired by Disk Utility First Aid. You can try to run First Aid a few times, if it still fails, you may need to reformat the drive and reinstall macOS.

The generic blank icon in Mail could be a bug on macOS Ventura, many Mac users have encountered this issue after they updated to macOS Ventura, Apple's suggestion is to reinstall macOS Ventura, and you can have a try.

The Mail attachments issue is minor, and your Mac hard drive still performs normally, but First Aid returns the storage/file system verify or repair failed 69716/69845 error and cannot be fixed, there could be potential data loss as this error message indicates the corrupt file system. 

Therefore, you'd better first back up your drive data with Time Machine or other methods, then run First Aid on the startup disk in macOS Recovery Mode a few times, if the issue remains unrepaired, proceed to reformat the drive and reinstall macOS.

Some Mac users find their external hard drive inaccessible when the issue storage/file system verify or repair failed 69716/69845 occurs, then, you should first recover data from the drive with data recovery software such as iBoysoft Data Recovery for Mac and then follow the same steps above to fix the disk error.