Home > Questions

How To Fix Surface Pro Stuck On The Windows Logo And Spinning White Circle?

I've got a Surface Pro, which is stuck at the Windows logo and has a spinning white circle. I thought it was doing up-dates, but its been doing this for the past 12 hours. Not matter what i do, it just goes back to the same screen. Anyone have any idea to recover my data?

Best Answered by

iBoysoft author Vain Rowe

Vain Rowe

Answered on Friday, June 14, 2024

If you want to recover data from the Surface Pro that won't turn on, a powerful data recovery software is highly recommended here -- iBoysoft Data Recovery WinPE (ISO) -Trial, which offers a WinPE boot disk that can restore data from the crashing, failing, died, and broken Surface Pro, Surface Book, and Surface laptop disks with ease.

You can download iBoysoft Data Recovery WinPE (ISO) -Trial and then proceed with the data recovery task. After that, you can concentrate on how to fix the Surface Pro stuck on the Windows logo and spinning a white circle.

Do not hesitate to boot your device into recovery environment where you will start the repairing process. Then follow one of the solutions below:

1: Go to Troubleshoot > Advanced Option > Startup Repair. This will try to make Windows repair itself.

2: Also try to go to Troubleshoot > Advanced Option > System Restore. You can check to see if you have a restore point here where you can go back to before the issue started.

3: If you do not have a restore point, you can go to Troubleshoot > Advanced Option > Startup Settings > Restart. After you restart, press the button you need to to get into Safe mode. Once in Safe Mode, backup your data if you can then open Device Manager via pressing win+x > Device manager > update all drivers that you may be able to. Restart your PC after that.

4: If everything else fails, you may need a reset entirely. In the same vain, go back to the recovery environment then go to Troubleshoot > Advanced Options > Reset this PC. Choose the option you want after that screen to keep files or not > start the reset.

Also read: Surface Pro Won't Turn On? Recover Data from Dead Surface!


People Also Ask

Read More Questions

Read More Advice From iBoysoft's Computer Experts

recover data from formatted BitLocker drive

[2024] Recover Data from Formatted BitLocker-encrypted Drive

Learn if you can recover data from formatted BitLocker drives and how to recover data from formatted BitLocker-encrypted drives on Windows.

Bitlocker Tips

fix pictures on SD card not showing on Camera

Quick Fixes on Pictures on SD Card Not Showing on Camera

This article offers you comprehensive ways to solve pictures on your SD card not showing on the camera. iBoysoft Data Recovery software is recommended to recover your deleted or lost pictures on it.

SD Card Recovery

le lecteur BitLocker avec le paramètre incorrect

Résolu ! Le lecteur BitLocker n'est pas accessible, le paramètre est incorrect

Cet article vous guide sur la façon de résoudre le lecteur BitLocker lorsque le paramètre est incorrect. Vous pouvez récupérer les fichiers du lecteur BitLocker inaccessible avec iBoysoft Data Recovery et rendre le lecteur à nouveau utilisable.