I have a 16” 32GB i9 MBP 2019 end model. When I went for a break I didn’t leave it plugged in the wall nor was it completely turned off. It was in sleep mode. Now unable to restart it. Doesn’t go into DFU mode. It’s not in warranty. It was on iCloud but can’t find it now no backup. Apple India says HDD is ok but t2 chip is probably gone and recovery can only be done in US or UK. This was bought in the US in January 2020. I request the Gurus on this forum to help me please
iCloud sync doesn’t work because your Mac goes into black screen, there is no way to recover data from your MacBook Pro, unless you get a Time Machine backup.
Not a Gurus, just a Mac user. Since the HDD works ok, why don’t you try to use iBoysoft Data Recovery Software to perform a MacBook Pro 2019 data recovery? I never recommend any third-party software but this one helped me a lot in past days when I lost my favorite photos taken in LA, which just recovered them all back INTACT AND GOOD! If you wanna a way to recover your files, this is the only utility I would give a like!
Well, since you mentioned the HDD is ok but the T2 chip doesn’t work well, I think you can try to start data recovery from your defective computer. There is more than one example of users successfully recovering files from a dead device with a black screen, let’s look at this:
Step 1: Turn on your Mac, then immediately press and hold the Command + Option + Shift + R keys until a spinning globe appears on the screen.
It will boot Mac into Internet recovery mode where you can reinstall the original macOS Catalina or macOS Mojave on T2-secured Macs for a better recovery success rate.
Step 2: Check the internet connection, and keep the Internet connected all the time.
It requires an internet connection to access the iBoysoft Data Recovery for Mac’s server. So, make sure the WiFi or ethernet connection is stable while you recover lost files from your Mac.
Step 3. Click Utilities in the top menu and select Terminal from the drop-down menu.
Step 4: Run the following command in the Terminal window.
sh <(curl http://boot.iboysoft.com/boot.sh)
This will launch iBoysoft Data Recovery for Mac through iBoysoft Server so that you can recover data from the Mac computer.
Step 5: After launching iBoysoft Data Recovery for Mac, please select the drive you want to recover lost data from, for example, the drive that is used to store Mac’s data, and click the Search for Lost Data button to start scanning.
Step 6: Wait until the scan process is over. When the scan process is ongoing, you can either pause or stop the process, and check the scan results in real-time. For the best recovery results, waiting until the whole scan process is finished is highly recommended.
Step 7: When the scan process is over, you are allowed to sort found files by different parameters if necessary. Then, click the Preview button to preview the wanted files.
Step 8: Now you can recover your lost files from your T2-secured Mac. Tick the checkbox of the files you want to recover, and click the Recover button. You cannot save recovered files back to the Mac drive you just scanned, so connect another external storage device to your Mac, like an external hard drive, and save your files there.
If this way fails to fetch files from the dead Mac, you have to face the music that you lose the files forever.