My Mac Pro can’t be started up. I took it to a repair center that Apple recommended to me. But the technician couldn’t turn it on either. This machine stores my necessary files. Is there anyway to recover them?
That’s a tough situation, sorry to hear that. If your Mac Pro won’t power on at all, the first thing the repair shop should do is check whether it’s a power supply or logic board issue. But since you mainly need your files, you don’t actually need the Mac to boot — you just need the drive.
If it’s an older Intel-based Mac Pro, you can remove the internal drive, connect it to another Mac using a SATA-to-USB adapter or enclosure, and then you can use a data recovery tool like iBoysoft Data Recovery for Mac to recover files from it.
This tool supports restoring data from corrupted, inaccessible, and unreadable hard drives.
- Simply download iBoysoft Data Recovery for Mac, install and open it on the Mac that you connect the drive to.
- Select the drive you removed from your Mac Pro and click Search for Lost Data.
- Wait for the scanning process to complete.
- Check the scanning results, preview the files, select those you want, and click Recover to restore them to a different destination.
If it’s an Apple silicon Mac (like M1/M2), it’s trickier because the storage is soldered onto the logic board. In that case, only Apple or a specialized data recovery service might help.
If your Mac Pro is completely dead and it’s an M1/M2 model, don’t try to open it yourself. Those chips have built-in encryption tied to the logic board, so even if you pull the SSD, it’s useless without the original board.
Your best option is to go back to the Apple Authorized Service Provider and ask them if Apple’s internal data recovery process is available for your model.