Notice: iBoysoft Drive Manager has not updated to macOS Big Sur, in that case, please purchase iBoysoft NTFS for Mac.
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Can I mount the external drive with iBoysoft Drive Manager when macOS Disk Utility cannot mount it?
No, iBoysoft Drive Manager can't mount it, neither. That's because if macOS Disk Utility cannot mount an external drive, there probably is something wrong with the drive. You'd better try to verify it with First Aid.
How to test iBoysoft Drive Manager before purchasing?
iBoysoft Drive Manager provides a 7-day free trial version with full functions.
How can I activate the product I purchase?
It requires internet access to activate iBoysoft products. If you do not have internet access, or if you have any other problems when activating iBoysoft products, please feel free to contact us via [email protected].
What if I purchased a wrong product by mistake? Can I exchange?
Yes. If you purchased a wrong product, please contact our sales team for exchange. Please include your order information and the right product you want so that we can serve you quickly.