iBoysoft Drive Manager online help
- > Getting Started
- > Supported Operating Systems
- > Supported storage devices
- > How to download, install and uninstall iBoysoft Drive Manager
- > How to activate iBoysoft Drive Manager
- > How to use iBoysoft Drive Manager
- > FAQ
iBoysoft Drive Manager is a handy Mac tool to manage network drives and external drives. It helps users mount NTFS drives in read-write mode, map network drives as local ones, and mount a list of external drives from the menu bar with a single click.
macOS 10.15 (Catalina), macOS 10.14 (Mojave), macOS 10.13 (High Sierra), 10.12 (Sierra), 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion).
External hard drives, USB flash drives, SD cards, CF cards, Micro SD cards, SDHC cards, memory cards, memory sticks, micro cards, etc. (Please note that encrypted drives are not supported.)
Step 1: Download iBoysoft Drive Manager latest version from download center.
Step 2: Click the installation package, and then follow the steps to complete the installation process. When finished, the program icon will be added to the menu bar.
How to uninstall iBoysoft Drive Manager?
Step 1: Click program icon from the menu bar, then click and hit "Quit iBoysoft Drive Manager".
Step 2: Find iBoysoft Drive Manager in Applications folder and drag it to the Mac Trash.
Note: You can only enjoy 7-day free trial with full functions if you don't have a license key. To remove the limitation, please purchase a license key from online store.
Step 1: Connect your Mac to the internet. (If you don't have internet access, please contact [email protected])
Note: If you are running firewall or anti-virus programs on your computer, please temporarily turn them off so as to complete registration.
Step 2: Click the program icon from the menu bar, then click and hit "Activate".
Step 3: Enter iBoysoft Drive Manager license key. (We suggest every customer copy and paste the license key from the order confirmation email.)
Step 4: Click Activate button.
How to write to NTFS drives on macOS?
Step 1: Plug the NTFS drive to Mac.
Step 2: When the NTFS drive is mounted successfully, you'll be notified. Then you will have full access to the NTFS drive, including reading, writing, editing, copying, deleting and transfering files.
Note: iBoysoft Drive Manager will automatically mount NTFS drives in read-write mode. If you want to mount NTFS drives manually, then you can go to > Preferences > Advanced and uncheck "Automatically mount NTFS drives in read-write mode".
How to mount/unmount external drives on Mac?
Step 1: Plug the external drive to Mac.
Step 2: Click iBoysoft Drive Manager icon from the menu bar, you'll see all the external drives connected to this Mac. Find the drive you want to mount and click the "Mount" sign next to it.
Step 3: To unmount a drive, you can click the "Unmount" sign next to it.
How to mount/unmount all external drives with one click?
Step 1: Plug external drives to Mac.
Step 2: To mount all plugged external drives, click the program icon from the menu bar then hit "Mount All External Drives".
Step 3: To unmount all plugged external drives, click the program icon from the menu bar then hit "Unmount All External Drives".
How to add network drives?
Step 1: Click the program icon from the menu bar, and then click "+" sign at the top right corner.
Step 2: Provide all the required information including server address, drive alias, name, password, etc., and click Connect button.
How to map network drives on macOS?
Step 1: After adding network drives, you'll find them under "Network drive" group.
Step 2: To map a network drive, just click the "Mount" sign next to it.
How to mount/unmount all network drives with one click?
Step 1: Add network drives to Mac.
Step 2: To mount all added network drives, click "Connect All Network Drives".
Step 3: To unmount all added network drives, click "Disconnect All Network Drives".
How to remove network drives?
Step 1: Click the program icon from the menu bar, then click and choose "Open Drive List" from the drop-down list.
Step 2: Find the network drive you want to delete. Click and choose "Remove" to remove the drive.
1. What should I do if iBoysoft Drive Manager fails to work?
Restart iBoysoft Drive Manager or restart Mac computer to check it again. If it still can't work, please send your problem in details to [email protected] for further analysis.
2. Why can't I uninstall iBoysoft Drive Manager?
To uninstall it, you need to quit it firstly by clicking "Quit iBoysoft Drive Manager". And then drag iBoysoft Drive Manager from Applications folder to the Mac Trash.
3. Can I mount external drive with iBoysoft Drive when macOS Disk Utility cannot mount it?
No. If your macOS Disk Utility cannot mount the external drive, iBoysoft Drive Manager cannot mount it either.
4. I installed iBoysoft Drive Manager on my Mac running macOS Catalina. I connected my external disks to my Mac, however, none of them was detected by this software. How to fix?
A: Please follow the steps here:
- Step 1: Go to Apple > System Preferences... > Security & Privacy
- Step 2: Under Privacy tab, select Full Disk Access from the left column.
- Step 3: Click on the lock icon at the bottom. You will be asked to enter the password if there is.
- Step 4: Click + and add iBoysoft Drive Manager to this list.
- Step 5: Launch iBoysoft Drive Manager again.