Try M3 Bitlocker Loader if your NTFS drive is Bitlocker encrypted
Please note:
Q: After updating to macOS Catalina, external drive is not recognized by iBoysoft Drive Manager, how to solve it?
A: It is caused by the security feature in macOS. Please open System Preferences > Security & Privacy > Privacy > Full Disk Access > Allow iBoysoft Drive Manager.
Full Disk Access is a new security feature in macOS that requires some applications to be given full permission to access a user's files.
Lost data? iBoysoft Data Recovery Is Highly Recommended!
Mac data recovery software to recover deleted/lost files from APFS, HFS+, FAT32, exFAT drive. Learn more >>
Windows data recovery software to recover deleted/lost files from NTFS, FAT32, exFAT drive. Learn more >>