Error unlocking APFS volume: the given APFS volume is not locked (-69589), how to recover data?

Posted by Katrina to Mac Data Recovery on July 5th, 2018

Help! I have trouble with an encrypted APFS external disk. When plugging, it asks for the password one time, if it is correct ask again for a second time, after that message box disappear, but disk does not mount. I ran some commands in Terminal but got the error message - Error unlocking APFS Volume: The given APFS Volume is not locked (-69589). Running 10.13.1 – Any idea? Thanks in advance.

APFS, as a new Apple file system, has been released for a while. Although Mac users have enjoyed benefits of APFS, but at the same time, they also have met some errors when using it. Recently, some people complained that they lost access to their encrypted APFS drive and received the error message – 'Error unlocking APFS Volume: The given APFS Volume is not locked (-69589)' in Terminal. This passage will explain why this error occurs and how to recover data.

Why 'the given APFS volume is not locked' error happens?

In general, if the operating system is confused about whether an APFS drive is encrypted or not, 'Error unlocking APFS volume: the given APFS volume is not locked' error will pop out. There are two common situations. Firstly, when you convert a drive to APFS (encrypted), the encryption process is interrupted and the APFS drive is half encrypted. Secondly, the encrypted APFS drive has file system corruptions due to virus attack, power failure, human error, etc.

Regardless of the specific reasons, the operating system will keep asking for password, but even when you input the right code, you still can't decrypt the APFS drive. In this case, if you have made a backup before, it's not a big case. But if not, the most important thing is to retrieve important data from the APFS drive.

How to recover data when meeting 'the given APFS volume is not locked' error?

With the help of iBoysoft Mac Data Recovery, you can easily recover lost data from encrypted APFS volume even when it shows as not locked in Terminal. It is the best APFS data recovery software that can also recover data from formatted, unmountable, unreadable, inaccessible APFS drive, recover data from deleted/lost APFS partition.

Moreover, iBoysoft Mac Data Recovery can recover data from HFS, HFS+, exFAT, FAT32 hard drive, external hard drive, USB flash drive, SD card, memory card, digital camera, etc. It is compatible with on macOS Mojave 10.14/High Sierra 10.13/10.12/10.11/10.10/10.9/10.8/10.7.

How to recover data from encrypted APFS volumes with iBoysoft Mac Data Recovery?

Step 1: Launch iBoysoft Mac Data Recovery.

Step 2: Click "Find Lost APFS Partitions" on the top right, then the program will start searching for the encrypted APFS volume.

Recover data from encrypted APFS volume

Step 3: When all APFS volumes found, select the APFS volume that you lost data and click "Next".

Step 4: Enter password. The program will start scanning for lost data from the encrypted APFS volume.

Step 5: Preview the results, choose files you expected and click "Recover" to get them back.

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