How to recover lost photos/videos after High Sierra update?

Posted by Katrina to Mac Data Recovery on May 25th, 2018

After updating my MacBook Air from 10.11 EI Capitan to the macOS High Sierra, I couldn't locate one of my folders which contains some important sample photos and videos. Oh god! I really need these photos and videos for my business! Were these files permanently lost? How to recover lost photos/videos after High Sierra update? Thanks a lot.

Lost photos/videos after High Sierra update? You are not alone. When you search for "how to recover lost photos/videos after High Sierra update?", you can see numerous users met similar problem and asked for help in different forums. Don't panic! In this post, you can get effective solutions to recover lost photos/videos after High Sierra update.

Things you need to know before data recovery on High Sierra

As part of update process, based on whether you locked your SSD by FileVault before or not, macOS High Sierra installer will automatically convert your SSD to APFS and APFS (encrypted). You might ask what does it matter? Well, it matters if you don't make any backup before. Unfortunately, as APFS is a new and complex file system, there are a few data recovery software that can truly support it. iBoysoft Mac Data Recovery is one of them which can recover lost files after High Sierra update.

Solution 1: Recover lost photos/videos after High Sierra update with iBoysoft Mac Data Recovery

As the best APFS data recovery software, iBoysoft Mac Data Recovery helps to recover lost photos, videos, audios, documents after High Sierra update. Also, it allows us to recover data from encrypted APFS boot/startup drive, recover deleted/lost data from APFS partition, recover data from formatted APFS hard drive, recover data from inaccessible APFS drive, recover data from corrupted APFS drive, recover deleted/lost APFS partition, etc. in macOS Mojave 10.14/High Sierra 10.13/10.12 Sierra‎ and Mac OS X 10.11/10.10/10.9/10.8/10.7.

Besides, this all-in-one data recovery can recover data from HFS drive, HFS+ drive, FAT32 drive, exFAT drive, etc. no matter those drives are external hard drive, hard drive, USB drive, SD card or pen drive.

Tutorial to recover lost photos/videos after High Sierra update with iBoysoft Mac Data Recovery:

Step 1: Download, install and launch iBoysoft Mac Data Recovery on Mac.

Mac data recovery software - iBoysoft Mac Data Recovery

Step 2: Select the APFS hard drive and click "Next" to scan all lost data.

Step 3: Preview the photos/video in results and choose the needed files, click "Recover" to finish data recovery.

With powerful preview function, iBoysoft Mac Data Recovery can preview photos, videos, documents and other file types that our Mac machine supports.

Solution 2: Restore lost photos/videos from Time Machine backup

If you made a backup in Time Machine before, you can recover lost photos/videos after High Sierra update without software. Just follow the below guidance.

Step 1: Open up Launchpad on Mac, click "Others".

Step 2: Find Time Machine icon and click it to enter Time Machine.

Step 3: Target the photos/videos you want to restore and press Space Bar to preview the file.

Step 4: Click the Restore button to restore the file to its original location.

However, if Time Machine backup is not available to use or backup doesn’t include your lost photos/videos from Time Machine backup, iBoysoft Mac Data Recovery is your best assistant to recover lost photos/videos after High Sierra update.

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