[Solved] External hard drive showing up in Disk Utility but not in Finder

Posted by Katrina to Mac Data Recovery on February 19th, 2018

I've been using my external HDD a lot of times before on my MacBook Pro 13 OS X version 10.9.5, but it doesn't seem to appear in my Finder anymore. It can be seen in Disk Utility, though. Can anyone help?

External hard drives are a cheap way to expand storage space without having to replace the internal hard drive. Just connect it via USB cable and it will show up in Finder or on Desktop. Then you can save, edit and do whatever you like with it.

However, lots of Mac users report the issue in Apple support communities about Seagate and WD external hard drive showing up in Disk Utility but not in Finder. Under this circumstance, you are unable to access the all data stored on the external hard drive. Just remain calm, here are some troubleshooting tips to fix external hard drive showing up in Disk Utility but not in Finder.

Quick tips for external hard drive showing up in Disk Utility but not in Finder

  • > Restart your Mac computer and try connecting the external hard drive again.
  • > Update your Mac to the newest macOS and try again.
  • > In some cases, this issue might happen due to the unsupported drive format - Windows NTFS file system. You can install NTFS for Mac to read and write to NTFS drives.

How to fix external hard drive showing up in Disk Utility but not in Finder?

Solution 1: Access the external hard drive in /Volumes/ folder

All connected and mounted volumes will show up in the /Volumes/ folder. Launch Finder and in the menu bar, select Go > "Go to Folder…" and type the external drive path what appears under Disk Utility (Ex: /Volumes/mydisk) and hit Enter. You will be taken to a folder that shows you all mounted drives and disk images. If the external hard drive can be found here, try accessing it.

Solution 2: Show external hard drive in Finder

If your external hard drive is not showing up in Finder but visible in Disk Utility, you might have not selected external disks to show up in the Finder. Follow these steps below to set the preference:

Go to Finder > Preferences > Sidebar and make sure the "External disks" under "Locations" is ticked. Then your external hard drive will appear in Finder.

Show external hard drive in Finder

Solution 3: Mount the external hard drive

If the external hard drive shows up in disk utility but won't mount, the drive still won't show up in Finder. To mount it, you can open Disk Utility, highlight the external hard drive from the left sidebar, and then click the “Mount” button.

Solution 4: Run First Aid to check the external hard drive for errors

First Aid is a built-in macOS tool to check minor errors and repair them on hard disks if necessary. Here are steps to check your external hard drive for errors:

Step 1: Launch Disk Utility.

Step 2: Highlight the grayed out external hard drive.

Step 3: Select First Aid in the top center and select Run to perform hard disk diagnostics and fix any issues.

Repair the external hard drives via First Aid

Solution 5: Reformat the external hard drive

If none of these solutions above can fix the issue, the last way is to reformat the external hard drive. But this operation will erase all data stored on the drive. Before that, you'd better apply a professional data recovery software to get your drive backed up.

Step 1: Recover data from external hard drive that is not showing up in Finder

iBoysoft Mac Data Recovery is a free external hard drive data recovery software that can recover help you recover lost data from unmounted, unreadable, formatted, corrupted, inaccessible external hard drives on macOS Mojave 10.14/High Sierra 10.13/Sierra 10.12/10.11/10.10/10.9/10.8/10.7.

Furthermore, iBoysoft Mac Data Recovery recovers more than 500+ file formats including photos, documents, videos, audios, and emails and support recovering from internal hard drives, USB flash drives, SD cards, memory cards, CF cards, etc.

Follow the guidance below to recover data from external hard drive that is not showing up in Finder:

1. Download and install iBoysoft Mac Data Recovery on Mac.

2. Launch iBoysoft Mac Data Recovery.

Recover data from external hard drive that is not showing up in Finder

3. Select the external hard drive and click "Next" button to scan for all the lost data.

4. Preview the searching results, choose files you need, and click "Recover" to get them back.

Step 2: Reformat the external hard drive

5. Launch Disk Utility.

6. Select the external hard drive from the left sidebar of the window.

7. Click the Erase button on the top of the Disk Utility window.

8. Complete the related information (name, format, scheme), then click Erase.

Conclusion

This passage offers you comprehensive solutions to external hard drive showing up in Disk Utility but not in Finder. For the security of data on the drive, please download and install free Mac Data Recovery software - iBoysoft Mac Data Recovery to recover data from the external hard drive.

If you have any question or know any other solutions to fix this issue, just feel free to tell us via email.

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